At least 3 years of customer service/patient care experience
Ability to develop knowledge of software systems including Excel, Word
Good problem solving, analytical abilities, communication, organizational and interpersonal skills required.
Responsibilities
The Audiology Technician provides support within a clinic/office to help the needs of the licensed audiologist/hearing aid specialists.
The Audio Tech will be responsible for monitoring and facilitating testing with patients and cleaning/adjusting hearing aids under the direct supervision of the licensed provider.
The Audio Tech must abide by applicable state and federal laws under the scope of practice of an assistant to a licensed provider.
Immediately acknowledge, greet and service all patients in a friendly, professional manner.
Monitor and facilitate hearing testing in compliance with state laws and regulations
Assist the licensed professional with counseling and cleaning of hearing instruments as applicable
Monitor and facilitate hearing testing in compliance with state laws and regulations
Maintain day-to-day operational procedures
Ensure procedures and policies are being implemented
Schedule and confirm full audiometric evaluations and other appointments
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