Position Summary

Responsible for providing exemplary guest service by maintaining the accuracy and upkeep of all data contained in the HRIS systems and personnel records.  Serves as a technical point-of-contact for the Human Resources Department ensuring data integrity, testing of system changes, report writing and analyzing data flows for process improvement.

Essential Functions

• Provides exemplary customer service for all internal and external Human Resources guests and team members.
• Works with the Human Resources Manager and Director to analyze work process design and flow to improve processes for the Human Resources Department.
• Documents work flow processes and procedures and maintains any updates and changes to such processes and procedures.
• Assists with long-term planning, builds project plans and ensures adherence to project schedules.
• Represents the Human Resources Department by being an active participant on Chinook Winds Casino Resort project teams, assisting other subject matter experts.
• Supports HRIS upgrades, patches, testing and other technical projects as assigned.
• Become the contact and expert for all HRIS Systems and/or modules of such systems.
• Coordinates access and equipment needs for new members to the Human Resources Department.
• Trains new Human Resources members on how to use Chinook Winds Casino Resort general computer, phone, office equipment and HRIS systems.
• Maintains awareness of current trends in HRIS with a focus on product and service development, delivery and support and applying key technologies.
• Examines trends in information systems training, materials and techniques.
• Participates in User Group Meetings/online trainings.
• Inputs HRIS data and reviews output for accuracy; performs administrative tasks in support of HRIS.
• Generates standard reports and is the report writing expert for the Human Resources Department and/or the Chinook Winds Management Team.
• Maintains the active and terminated electronic personnel filing, organizes, manages and maintains the HR Drive.
• Creates, updates and purges personnel and department files, forms and records according to retention guidelines.
• Maintains the Human Resources email accounts.
• Creates and maintains a Human Resources shared calendar and coordinates the communication of HR Events to be placed in the Tillicums (company newsletter).
• Greets and directs guests in a professional, friendly, hospital manner.
• Assists in ordering, receiving, stocking and distribution of office supplies.
• Performs all duties in accordance with Chinook Winds Casino Resort customer service standards
• Maintains general knowledge and provides information to guests of Chinook Winds Casino Resort events, programs and services.
• Provides input or recommendations for improvements and changes in processes or services.
• All other duties as assigned.

Position Qualifications

Competency Statements

Communication Skills- Ability to communicate effectively with others verbally.  

Customer Oriented- Ability to take care of the customers’ needs while following company procedures. 

Enthusiastic- Ability to bring energy to the performance of a task.

Interpersonal - Ability to get along well with a variety of personalities and individuals.

Organized – Possessing the trait of being organized for following a systematic method of performing a task.

Time Management – Ability to utilize the available time to organize and complete work withing given deadlines.

Education

High school diploma or GED

Two-year college degree with emphasis in technical studies preferred 

Experience

Two years’ clerical of office administration experience

One year Human Resources experience

Two years’ experience operating a computer in a networked environment and data input functions

Computer Skills

Microsoft Office Intermediate level in Microsoft Word, Excel, Outlook & Access preferred

HRIS database maintenance experience preferred

Certificates & Licenses

PHR certified preferred

Must obtain a Siletz Tribal Gaming License

Other Requirements

Knowledge of Human Resources functions preferred

Physical Demands

Not Applicable- Activity is not applicable to this occupation.

Occasionally- Occupation requires this activity up to 33% of the time (0-2.5 hours/day.

Frequently- Occupation requires this activity from 33%-66% of the time (2.5-5.5 hours/day.

Constantly- Occupation requires this activity more than 66% of the time (5.5 hours/day.

Other Physical Requirements

Vision: Near and Far

Sense of Sound

Work Environment

Work will take place in a small office environment with occasional exposure to a busy resort and gaming environment. The noise level in the work environment is usually quite to moderate. 

Working Conditions

Conditions of employment include passing a pre-employment drug screen, a background investigation, and completing a 180 day introductory period.

Employee Acknowledgement

I have reviewed the job description and was given the opportunity to question its contents.  

Employee Signature:                                                                    Date: