Slot Technician

Position Summary     
Responsible for providing exemplary guest service by performing general maintenance & repair of slot machines and table games

    Essential Functions     
•    Perform repair of slot machines to board level, repair of progressive signs and other equipment
•    Perform preventative maintenance on slot machines and Keno
•    Run the data lines along tight places such as ceiling and main floor using the Scissor Lift or ladder for accounting and player tracking device
•    Install and maintain Oasis Accounting and Player Tracking devices
•    Installs/moves and conversions to slot machines & other equipment
•    Perform RAM clear and machine configurations to new and faulty machines
•    Perform bill test and other tests on machines
•    Repair bill jams with assistance from Security
•    Perform emergency cash canisters exchanges with the assistance from Security and Cage department
•    Perform bench repair to faulty equipment and circuit boards using soldering/de-soldering and other test equipment in the Tech shop
•    Provide training to new Technicians and Key Persons
•    Change table games layout
•    Replace card shufflers on table games
•    Assist Drop Team during cash canister drops for slot machine related problems
•    Assist Gaming Commission and representative from Oregon State Police for monthly machine audit
•    Assist Accounting Department in audit, variance reports, hard meter reports and repair of faulty hard meters
•    Assist Cage Department, Security and Cage Technician for soft count and kiosk repairs
•    Update Machine maintenance records
•    Provides assistance to customers with machine malfunctions and disputes
•    Provides assistance with jackpot payoffs
•    Must safeguard entrusted monies, keys and properties
•    Maintain general appearance and safety of work area on the casino floor and in the Slot Tech Shop
•    Performs all duties in accordance with Chinook Winds Casino Resort customer service standards
•    Maintains general knowledge and provides information to guests of Chinook Winds Casino Resort events, programs and services.
•    Provides input or recommendations for improvements and changes in processes or services.
•    Inform Slot Lead Technician, Slot Manager and Slot Shift Supervisor of any pertinent information
•    All other duties as assigned.


    Position Qualifications     

Education
High school diploma or GED
AA in electronics preferred

Experience
6 months experience as a Floor Technician
2 years Gaming experience preferred

Computer Skills
Microsoft Office beginner level including Word, Excel and Outlook

Certificates & Licenses
Siletz Tribal Gaming License