What are the responsibilities and job description for the Front Desk Clerk/ Receptionist position at E Tax Services LLC?
Maintaining professionalism and quality customer service with our clients. Being a Bilingual/Spanish speaker is a huge advantage for this position. We are looking for a candidate that is organized, can handle data entry software from various applications. Accounting terminology is desired (but not required). Applicant must be able to be independent and work within a team structure. Ideal candidates also must be able to coordinate and communicate with multiple office locations via computer and telephone; therefore, being computer/ tech savvy is preferred.
Essential job functions:
- Greet visitors, Professional appearance and ability to communicate effectively with clients and staff via phone and email--Outlook Experience
- Punctuality is vital
- Assist with various office duties, Including customer service, scanning, phone calls, filing, excepting payments, data entry
- Handles a multi-line VIOP telephone system
- Focuses on customer interaction as part of insuring satisfaction and repeat business
- Tech savvy favorable- up to date with modern technology
- Quickbooks Experience or bookkeeping a Plus
Minimum Requirements:
- Must have a positive attitude, strong work ethic, and demonstrated ability to work effectively in a TEAM environment.
- Strong attention to detail
- Must have excellent verbal and written communication skills
- Computer literacy is a must
- Proficient in Microsoft Word, Excel, google docs, Outlook
- SPANISH SPEAKING HUGE
How many years of customer service experience do you have?
- Do you speak Spanish-Great plus?
- Which shifts are you available to work?
Job Types: Full-time, Temporary (Seasonal)
Salary: $18.00 - $20.00 per hour
Schedule:
- Day shift
- Monday to Friday
- Overtime
- Weekend availability
Supplemental pay types:
- Bonus pay
Experience:
- Customer service: 1 year (Preferred)
COVID-19 considerations:
WEAR A MASK IF NECESSARY & SANITIZE AFTER ALL CLIENTS
Salary : $18 - $20