What are the responsibilities and job description for the Managing Director, Strategy & Operations position at EAB?
About EAB
At EAB, our mission is to make education smarter and our communities stronger. We harness the collective power of more than 2,100 schools, colleges, and universities to uncover and apply proven practices and transformative insights. And since complex problems require multifaceted solutions, we work with each school differently to apply these insights through a customized blend of research, technology, and services. From kindergarten to college and beyond, EAB partners with education leaders, practitioners, and staff to accelerate progress and drive results across three key areas: enrollment management, student success, and institutional operations and strategy.
At EAB, we serve not only our partner institutions but each other—that's why we are always working to make sure our employees love their jobs and are invested in their community. See how we've been recognized for this dedication to our employees by checking out our recent awards.
For more information, visit our Careers page.
The Role in Brief:
Managing Director, Strategy & Operations
Commercial Strategy & Operations is seeking a Managing Director (or Senior Director) with strong leadership, analytical and project management skills. The ideal candidate will have significant professional experience enabling cross-functional teams to succeed through strategic and analytical thinking, planning and action.
The Managing Director will be a leader on the team dedicated to advancing the EAB’s commercial (sales and account management) team’s execution against strategic initiatives and growth objectives. The successful candidate for this position will have outstanding analytical skills, service ethic, and be comfortable tackling complex problems by applying a scalable strategic framework.
As the position will operate with a great deal of autonomy, the Managing Director position requires exceptional project management and planning skills, and a proven track record of accountability. The Managing Director must set their own deadlines and milestones for projects to ensure that work is completed in the expected time frame.
This role may be based in Washington, D.C. or Richmond, VA. EAB embraces a hybrid work environment moving forward and candidates who would be based remotely or in other EAB office locations are also welcomed to apply.
Note: A version of this role is also posted at the Senior Director level. Candidates are being considered at two levels for the one opening.
Primary Responsibilities:
The Managing Director will play a key leadership role in the day-to-day business of the group, including:
- Partnering with the commercial, sales, and account management leadership teams to identify areas of opportunity and recommending action plans to capture those opportunities
- Leading analysis to monitor business health, strategize towards business goals and identify opportunities to inflect performance
- Using internal and external analytics tools and SQL to access and analyze data
- Translating complex data into actionable insights, identify areas of optimization and growth
- Communicating insights from actionable data to align sales and account management teams' behaviors with business objectives
- Executing on key strategic and operational projects to support revenue growth
- Leading, participating in and supporting cross-functional initiatives to optimize commercial org efficiency
- Assisting in developing and implementing strategic sales plans, including resource allocation, budgeting and forecasting
- Collaborating with a team of analysts to monitor, analyze and communicate business trends and performance of key business metrics
Basic Qualifications:
- Bachelor’s Degree
- 10 years’ relevant professional experience
- Demonstrated analytical reasoning or quantitative analysis skills
- Experience with SQL
- Proven ability to manage multiple simultaneous projects and cross-functional teams
- Ability to formulate and deliver clearly complex information, issues and recommendations in both written and oral presentation to senior management
- Partner service ethic
- Discretion in handling sensitive firm, department and individual performance information
Ideal Qualifications:
- 12 years’ relevant professional experience
- 4 years’ experience with SQL
- Proven experience with manipulating data and leveraging to tell compelling value story to drive sales
Benefits:
Consistent with our belief that our employees are our most valuable resource, EAB offers a competitive and inclusive benefits package.
- Medical, dental, and vision insurance; dependents and domestic partners eligible
- 401(k) retirement plan with company match
- 20 days of PTO annually, in addition to paid firm holidays
- Daytime leave policy for community service or fitness activities (up to 10 hours a month each)
- Paid parental leave for birthing and non-birthing parents
- Phase Back to Work program for employees returning from parental leave
- Infertility treatment coverage and adoption or surrogacy assistance
- Wellness programs including gym discounts and incentives to promote healthy living
- Dynamic growth opportunities with merit-based promotion philosophy
- Benefits kick in day one, see the full details here.
At EAB, we believe that to fulfill our mission to “make education smarter and our communities stronger” we need team members who bring a diversity of perspectives to the table and a workplace where each team member is valued, respected and heard.
To that end, EAB is an Equal Opportunity Employer, and we make employment decisions on the basis of qualifications, merit and business need. We don’t discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.
