What are the responsibilities and job description for the Dispatcher position at Eagle Ambulance?
Description
Eagle Ambulance is a rapidly growing medical transportation company that provides BLS and Critical Care transportation services to several counties throughout the greater San Francisco Bay Area. Currently we are searching for seasoned dispatchers who are looking to further their career in EMS by joining our Communications team.
Qualified applicants must possess prior ambulance/EMS dispatching experience along with outstanding multi-tasking skills, communication skills and critical thinking skills. If you are looking to continue your dispatching career with a highly trained and respectable ambulance provider we encourage you to apply to Eagle Ambulance where we’re committed to the well-being and success of our patients, our communities and our employees.
Essential Duties and Responsibilities:
- Receive and accept incoming requests from customers via telephone and online portals
- Input accurate referral information to allow successful deployment of resources and reimbursement for services
- Operate and monitor two-way radio, MDT, GPS and paging systems in accordance with company policies and procedures
- Dispatch and monitor vehicles to ensure quality service and supportive guidance
- Document and maintain impeccable records/notes regarding various aspects of transports as outline by company policy and procedures
- Monitor specialized telecommunications equipment in line with local public agencies
- Ensure requests for service are met in a timely manner by scheduling, dispatching and monitoring vehicles and traffic patterns
- Demonstrate continuous effort to improve operations and decrease turnaround times
- Maintain a positive attitude and be a motivational influence for your peers and co-workers
Requirements
Job Type:
- Full Time
- Part time
Work Location:
- One location
Work Remotely
- No
Job Type: Full-time
Pay: $17.00 - $22.00 per hour
