Sales Support Representative

The Sales Support Rep reporting directly to the Sales Support Manager is responsible for meeting all sales and merchandising standards in their assigned accounts. Work to achieve Impact Selling account-specific goals and is responsible for building and maintaining strong relationships with customers. This role will train in the tasks of Merchandising and Sales, providing the opportunity to grow into a sales representative when fully trained and showing proficiency in sales.

• Maintain regular call frequency to the assigned off-premise accounts with the buyers.
• Develop a business relationship with customers and discuss sales trends
• Maneuver fully loaded hand trucks, U-boats, and manual and powered pallet jacks.
• Refresh and face stock on shelves and displays
• Responsible for product rotation on the shelves and in the coolers from backstock
• Maintain freshness rotation in Mobility.
• Ensure that close dated product is monitored and returned to the warehouse or sold through the account before the pull date
• Ensure all product packaging reflects the integrity of packaging standards and remove those that do not
• Report breakage and out-of-code to the Sales & Service Representative
• Monitor and report all competitive activity
• Sell in new products and increase distribution of high-end, primary and secondary brands.
• Sell in current and future price promotions with customers
• Book displays and assist in building and merchandising large displays
• Ensure all POS is clean, functional, and updated. All outdated POS must be removed from the accounts and permanent signs in need of repair must be picked up and repaired following our Neon Repair Process
• Fulfill pre-established sales objectives and implementation of company marketing programs at the retail level
• Survey and influence retail accounts to ensure a competitive edge in dominant POS placement, price points, shelf space and product location
• Execute special assignments and impact selling objectives as assigned by management
• Transmit orders generated from daily sales in a timely manner
• Communicate with the Sales and Service Representatives and Sales Support Reps daily.

QUALIFICATIONS

• Associate degree and/or equivalent training and work experience in Sales or Business
• Minimum of 2 years of relevant experience in sales, or retail experience preferred.
• Ability to read and write at a 12th grade level
• Strong customer service skills