Customer Service Technician

EAGLE TECHNOLOGIES
Bridgman, MI Full Time
POSTED ON 6/2/2023 CLOSED ON 1/8/2024

What are the responsibilities and job description for the Customer Service Technician position at EAGLE TECHNOLOGIES?

Primary responsibility is to represent Eagle Technologies in a professional manner while servicing/repairing lines built by Eagle.

What would a typical day look like?

  • This job operates primarily on a customer’s manufacturing environment. This role routinely uses all manner of heavy tooling required to install, service and modify custom-built automation. Also Including the use of measuring instruments, electronic and electrical testing equipment, computers, PLC touchscreens.

What qualifies you for this opportunity?

· Reliable transportation and an ability to travel; although this position is focused on local clients and minimal travel is required, you should have the ability to travel within US and Canada

  • High school diploma.
  • 4-year training program, apprenticeship, or equivalent experience.
  • 5 years’ experience minimum.
  • PLC programming would be a plus.
  • Frequent travel is expected for this position.

What does Eagle Technologies Offer You?

Here at Eagle Technologies, we offer a very generous compensation and benefits package including:

  • Health
  • Dental coverage
  • RRSP Matching
  • 401K and more!

CONVERGIX Automation Solutions

CONVERGIX Automation Solutions (CONVERGIX) is a global systems integrator specializing in custom automated manufacturing systems including, robotics, controls, material handling, information systems, and process automation. As a complete solutions provider, we offer our customers technical expertise and creative solutions to dramatically improve and enhance their processing, manufacturing, and logistics operations.

We are a single Source Automation Solutions Provider that leverages the Geography, Technology, Industry expertise and Capacity of the entire Convergix portfolio across the entire value chain for our customers. We leverage creative, solutions-oriented engineering and technology to close gaps in process efficiency and drive industries forward.

Eagle Technologies (A Convergix Company)

Founded in 1953, Eagle Technologies is a leading provider of engineering and factory automation solutions to diverse customers across the globe with extensive expertise in assembly, test, and process applications, industry 4.0 solutions, and robotics. Headquartered in Bridgman, MI with over 1,000 installations worldwide and a focus on developing and training local engineers, Eagle is an established integrator providing automated manufacturing services to some of the world’s most dynamic businesses.

What does CONVERGIX value?

Our values are our foundational concepts on which we build CONVERGIX; we adhere to these no matter what mountain we climb.

  • Integrity
  • Commitment
  • Innovation
  • Collaboration

Why join the CONVERGIX team?

As a growing company in the industrial technology industry and rooted with strong corporate values, CONVERGIX Automation Solutions can offer a unique value proposition to employees. We are expanding at a rapid pace as we continue the path to be a $1 Billion company. CONVERGIX brings a new, holistic approach to automation throughout the value chain. At CONVERGIX, products, technology, experience, support and expertise intersect to empower customers in every industry to reach their full potential.

We thank all candidates for their interest, however only those considered for an interview will be contacted.

Eagle Technologies has an accommodation program in place that provides reasonable accommodations for employees with disabilities. If you require a specific accommodation because of a disability or a medical need, please contact Human Resources.

Job Type: Full-time

Shift:

  • 8 hour shift

Weekly day range:

  • Monday to Friday

Work setting:

  • In-person

Work Location: In person

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