Digital Sales Support Specialist

Working at Freudenberg: "We will wow your world!" This is our promise. As a global technology group, we not only make the world cleaner, healthier and more comfortable, but also offer our 51,000 employees a networked and diverse environment where everyone can thrive individually. Be surprised and experience your own wow moments.

We at Freudenberg-NOK Sealing Technologies run the business operations of Freudenberg Sealing Technologies (FST) in the Americas. Being part of the global Freudenberg Group, our company is a leading producer of advanced sealing technologies for automotive and general industries. Freudenberg-NOK Sealing Technologies is a joint venture between Freudenberg and NOK Corp. in Japan, is headquartered in Plymouth, MI, operates more than 20 facilities and employs about 4,700 people across the Americas.

Some of your Benefits

401K Match

401K Match: Save for retirement with the company's help.

Health Insurance

Health Insurance: Rely on comprehensive services whenever you need it.

Paid Holidays

Paid Holidays: With paid-time off, local holidays are all the way more relaxing.

Vacation

Vacation: We offer time off to refresh and recharge.

Safe Environment

Safe Environment: We strive to ensure safety remains a top priority, and provide a stable environment for our employees.

Milan, OH

Hybrid Work

Freudenberg-NOK General Partnership

You support our team as

Digital Sales Support Specialist

Responsibilities

Conducts order validations and entries

Confirms customer order receipt, creation, and delivery

Monitor and tracks order statuses and manages claim cases and returns

Provides clear and consistent communication between and with customers and internal production

Serves as the primary contact for customers, including cases of issues or escalation

Supports transfer projects and process improvement initiatives

Handles routine maintenance of the Master Data System

Qualifications

Bachelor’s Degree in Relevant Field; advanced degree preferred or compensating years of experience

Specified Years of Industry-relevant professional experience

Relevant certifications, system experience, and training

Professional-Level English language skills preferred

Communication & Collaboration: Communicates clearly and concisely, while engaging proactively with colleagues at all levels of the organization.

Value for Customers: Anticipates, understands and meets internal/external customers’ needs and expectations. Develops solutions based on a customer centric approach.

Innovation: Drives and supports innovative ideas, while taking informed risks to seek and develop new or improved solutions.

Drive & Execution: Proactively identifies what needs to be done and takes action. Explores new ways and pursues new opportunities.

The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.

Additional Information

Maurita Garcia
254-264-6215
maurita.garcia@fnst.com