What are the responsibilities and job description for the IT Support Specialist position at Eakas Corporation?
Description
Job Title: IT Support Specialist
Our company is seeking an experienced IT Support Specialist to join our team. The ideal candidate will have a strong technical background and excellent communication skills to provide technical support to our employees.
Responsibilities:
- Provide technical support to employees via phone, email, and in-person
- Troubleshoot hardware and software issues on desktops, laptops, and mobile devices
- Install and configure software and hardware
- Maintain and update computer systems and networks
- Monitor system performance and troubleshoot issues
- Collaborate with other team members to resolve complex issues
- Document technical issues and solutions for future reference
Requirements
Requirements:
- Bachelor's degree in Computer Science or related field
- 2 years of experience in IT support
- Strong knowledge of Windows
- Experience with Microsoft Office Suite and other common business applications
- Familiarity with networking concepts and protocols
- Excellent communication and customer service skills
- Ability to work independently and in a team environment
- Strong problem-solving skills and attention to detail
If you are a motivated individual with a passion for technology and a desire to provide excellent customer service, we encourage you to apply for this exciting opportunity.
