Asst. General Manager-East Coast Custard (Ice Cream shop)

Assistant General Manager
Mentor and Painesville Locations

$15.00 - $18.00 an hour PLUS TIPS - Full-time, Part-time positions available.

• Come grow with us and join a winning team! No overbearing corporate structure, just a collection of likeminded people, striving to be successful. East Coast Custard has been serving the best frozen custard in the nation since 1985. We are now hiring for our Mentor and Painesville Twp, Ohio locations.

Who are we searching for? We are seeking an experienced and dependable Asst. Manager with an engaging personality and a passion to lead by example. You will manage the overall operations of the store including customer service, food/drink consistency, sales performance, enforcing store policy, and execution of brand excellence. We look forward to you joining our team! During daily operations you will be responsible for the following:

• Oversee store operations and report to corporate staff.
• Assist in hiring, onboarding and career development procedures
• Motivate employees to deliver customer service excellence by recognizing employees for outstanding work performance and providing constructive feedback when needed
• Understand and enforce store policy while creating a positive and productive working environment
• Ensure orders are made according to recipe and procedure; maintain excellent drink/food consistency and quality
• Assist in scheduling for all shifts, approve and keep track of any changes to shifts
• Oversee the sanitation of workstations including floors, worktables, walls, refrigerators, blenders, other equipment, and utensils.
• Ensure team members comply with food safety and health codes, and cash handling procedures
• Keep inventory organized, and all equipment in clean/good working condition
• Cash handling and depositing; make sure the actual cash amount is consistent with the POS system
• Provide feedback and suggestions to the company, drive and manage workplace change

Assistant General Manager Qualities:
Our GM's priority is to ensure we are the best part of our customers’ day by providing excellent customer service and consistently producing a quality product. In order to effectively lead your staff, you must possess the following qualities:

• Positive and enthusiastic attitude
• Reliability
• Exceptional leadership skills
• Professional communication skills
• Passion to lead by example: act with honesty, integrity and outstanding work ethic.
• Masters extensive knowledge of our brand, products and services
• Demonstrates understanding of financial management of the business

position will be responsible for the restaurant operation including hiring, firing, scheduling, inventory, catering and oversight of day to day operations

Job Types: Full-time, Part-time

A combination of Days/Evening and Weekends shifts are required for Full Time.

Salary: $15.00 to $18.00 /hour PLUS TIPS

Experience:
Management: 1 year required
Additional Compensation:
Store Discounts
401k (after criteria satisfied)
Work Location: Mentor or Painesville Twp.
Related keywords: ice cream, teen

Job Types: Full-time, Part-time

Pay: $15.00 - $18.00 per hour

Benefits:

• 401(k)
• Flexible schedule

Experience level:

• 1 year

Restaurant type:

• Quick service & fast food restaurant

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday
• Weekends as needed

License/Certification:

• Driver's License (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Work Location: In person