Oral Chemotherapy Dispensing Technician

The Physician Dispensary Technician is responsible for receiving, filling, and dispensing prescription requests and plays a significant role in the coordination of patient access to care. The Physician Dispensary Technician works under the direct supervision of the Medical Provider.

Essential Job Duties

• Responsible for ensuring the accurate and timely processing of prescriptions within the dispensary system, fills and prepares orders for patient pickup in the office
• Accurately enters patients into the dispensary system, and EMR and updates/maintains records as needed
• Assist patients with financial assistance applications.
• Obtains signatures from patients and processes co-pays according to company procedure.
• Properly handles insurance rejections, denials, and unique patient circumstances to troubleshoot for claim resolution
• Contacts patients and/or caregivers to determine supply needs, establish refill schedules, and anticipate upcoming Office Visits
• Provides an excellent patient service experience at all times
• Communicates clearly and effectively both in person, via email and phone to a variety of audiences including patients, Physicians, Nursing, Administration and staff as well as PBMs and third-party claim processing groups
• Documents all pertinent patient communications and escalates to the Medical Provider as needed
• Places medication purchase orders and controls inventory by ordering as needed to meet patient demand
• Performs monthly on-hand Inventory and maintains an accurate count record within the pharmacy system
• Maintains organized prescription hardcopy filing records according to state and federal laws
• Retrieves necessary documentation to respond to Auditing requests
• Ensures that all dispensary areas are cleaned regularly and free of clutter
• Adheres to appropriate safety and quality assurance practices and policies
• Complies with state and federal laws.
• Other duties as assigned.

Qualifications

A high school diploma. At least two years of experience working in a hospital or healthcare setting. Experience with patient copay assistance programs and/or foundation assistance is preferred. Oncology experience not required

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person