What are the responsibilities and job description for the Clubhouse MH Day Support/Psychosocial Rehabilitation Supervisor position at Eastern Shore Community Services Board?
POSITION TITLE: Psychosocial Rehabilitation Supervisor
General Statement of Responsibilities:
This (FLSA Non-exempt) position has the responsibility for the coordination and management of the psychosocial program in a “clubhouse” setting. This requires supervision of the daily operation of a psychosocial/day support program serving the long term mentally ill population operated under the direction of the Eastern Shore Community Services Board.
Specific areas of responsibilities include supervising and operating a psychosocial/day support program on a day-to-day basis; providing case management/follow-up services and supportive individual, family, and group counseling to preselected consumers; and providing inter- and intra-agency coordination to facilitate consumer reintegration into the community.
In carrying out position responsibilities the incumbent reports to and receives supervision from the Community Mental Health Rehabilitative Services Coordinator. The incumbent is required to exercise sound judgment, demonstrate initiative, utilize creativity in programming, maintain confidentiality, and sustain effective intra- and inter-agency working relationships.
MAJOR DUTIES:
• Provide day-to-day operation of the psychosocial/day support program by organizing, planning, and implementing programs and activities;
• Supervise day support program personnel;
• Supervise and maintain consumer charts/records in accordance with applicable Medicaid, licensure, and with agency regulations;
• Problem solves clinical, personnel, resource and policy issues;
• Conduct case management/follow-up services and coordinate with family, support persons, and other human service agencies in order to provide support and assistance;
• Provide supportive counseling to individuals, families, and groups in order to maintain the consumers in the community;
• Complete evaluations, observations, and interviews to develop individualized treatment plans within the necessary time frames for billing;
• Provide psycho-educational activities and conduct groups to teach consumers about mental health, wellness, self-help and appropriate medication to avoid complications and relapse;
• Provide opportunities to consumers to learn and use independent living skills, and to enhance social and interpersonal skills within a supportive and normalizing program structure and environment;
• Participate in and monitor unit activities by consumers;
• Model and encourage good work skills and appropriate social skills for consumers at all times;
• Develop and sustain healthy, positive working relationships with consumers, as well as, professionals;
• Ensure that documentation is timely and reflects progress toward treatment plan goals or barriers to their achievement, in specific, concrete language;
• Coordinate service with other agency staff and private providers;
• Provide consultation services to other human service agencies upon request;
• Participate in all educational and awareness programs upon the request of the Community Mental Health Rehabilitative Services Coordinator;
• Monitors program budget and revenue generation and implements and makes adjustments as needed;
• Attends monthly Financial Review meetings;
• Facilitates bi-weekly staffings for all Clubhouse staff to discuss the successfulness of the program;
• Enforces health and safety regulations;
• Plans and conducts periodic safety drills and inspections;
• Ensure clubhouse food service complies with state licensure guidelines;
• Supervise and/or provide transportation of consumers to and from day support programs;
• Maintain vehicles and buildings as necessary; and
• Perform other job related duties as directed by the Community Mental Health Rehabilitative Services Coordinator, Clinical Director of Mental Health Services and Quality Improvement and/or the Executive Director.
QUALIFICATIONS:
The incumbent must be a QMHP and should have position-related experience with the population served as well as supervisory experience and possess the following knowledge, skills, and abilities:
Knowledge of: The chronically mentally ill; principles/techniques of psychosocial rehabilitation; principles of recovery and community integration; principles/techniques of individual, family, and group counseling; intra- and inter-agency coordination; local human service agencies; principle/techniques of case management/follow-up services; and food service and related sanitation.
Skills (s) in: Supervising/implementing the daily operation of a psychosocial/day support program, which includes planning, organizing, and implementing daily activities; supervising staff; providing case management/follow up services; coordinating consumer services; and providing supportive counseling services to the specified population.
Ability (ies) to: Supervise/implement a psychosocial/day support program; supervise designated staff; provide supportive counseling as well as case management/follow-up services; work effectively with all types and/or levels of people; maintain working relationships; exercise sound judgment; demonstrate initiative; maintain confidentiality; and effectively communicate in oral and written form.
The incumbent must have a valid driver's license with a satisfactory driving record.
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