Salary Job Openings

Front Desk Agent

Eastern Sports Management
Hampton, VA Full Time
POSTED ON 3/9/2024

ESSENTIAL DUTIES AND RESPONSIBILITIES

 • Greet guests and provide answers and directions as needed

• Provide courteous and friendly guest service to all HVA members and guests

• Register guests for leagues, camps, clinics, drop-ins, etc.

• Be knowledgeable of all HVA prices, leagues, and events

• Process guest payments accurately and efficiently

• Maintain an accurate cash drawer count at the beginning and end of each shift

• Drop an accurate shift report at the end of each shift

• Operate multi-line phones

• Complete and submit applicable reports when necessary

• Record and file waivers and birthday party sheets 

• Maintain confidentiality with guest and employee information

• Resolve all guest concerns and complaints and/or direct to appropriate Manager

• Know and enforce HVA policies and procedures

• Tour and register potential guests as members

 

Salary.com Estimation for Front Desk Agent in Hampton, VA
$26,547 to $35,069
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