Program Coordinator

About Eastern Washington University:
Eastern Washington University, a regional, comprehensive public university with an enrollment of over 10,000 students, is one of six state-funded four-year institutions of higher education in Washington, each governed by its own board of trustees. EWUs 300-acre main campus is located in Cheney, a community of 12,000 residents 16 miles southwest of Washingtons second largest city, Spokane. Eastern also offers programs in downtown Spokane at the innovative, energy-efficient Catalyst building, the SIERR building which is a hub for research, development and advancement of health sciences, and at Riverpoint, a campus shared with Washington State University. In addition, EWU programs can be found at select locations throughout the state, aligned with the needs of the community. Eastern contributes to the vitality of the region and the state through its wide array of bachelors and masters degrees in over 100 fields of study, as well as applied doctorates in physical therapy and educational leadership, offering accessible pathways to career success and personal development to students of all socioeconomic and cultural backgrounds.

Eastern Washington University has been recognized for its commitment to helping undergraduate students learn, grow and succeed by Colleges of Distinction, a nationally trusted resource guide for college-bound students. The honor recognizes Eastern as a 22-23 College of Distinction (CoD). Money magazine recently named EWU as one of its Best Colleges in America 2023.
Tribal Land Acknowledgement
Eastern Washington University resides within the traditional homelands of the Spokane People and other tribes who are connected through their shared history of this region. This land holds their cultural DNA and it is their Ancestors who are here and bring forth the knowledge of this place-the knowledge that comes from the land.

Job Summary:
The College of Professional Programs at Eastern Washington University is currently seeking a skilled and team-oriented applicant for the following position: Program Coordinator for EWU School of Business. The Program Coordinator will support the graduate program and is responsible for coordinating and performing work and fulfilling functions related to the Program they are assigned to. The position will have extensive contact with program participants and will perform budget and fiscal tasks related to the program.

The position reports to the Director of Graduate Programs within the School of Business and will work closely with faculty members of the programs and other designated parties.

The position will exercise independent judgment in interpreting and applying rules and procedures; will independently advise students, staff, program participants and/or the public regarding program content, policies, procedures and activities; and will select or recommend alternative courses of action.

Eastern Washington University is committed to increasing the diversity of its faculty, staff, students, and academic program offerings and to strengthening sensitivity to diversity throughout the institution. Eastern Washington University is an affirmative action/equal opportunity employer, and applications from members of historically underrepresented groups are especially encouraged.

In addition to salary, the university offers a comprehensive benefits package including health insurance, life and disability insurance and retirement. In addition, EWU offers generous vacation and sick leave accruals, 13 paid holidays per year and fringe benefits, such as tuition waiver for employees and eligible family members, discounted EWU sports tickets, full access to our campus workout facilities at a minimum fee and free transportation through STA buses. For additional information regarding insurance benefits please see our Benefits page: https://inside.ewu.edu/hr/benefits/insurance/.

EWU expands opportunities for personal transformation through excellence in learning.

See Job Duties section for detailed description of the position's responsibilities.

Applications will be accepted until filled and application review will begin April 12, 2024. All materials will be held in strictest confidence; references will not be contacted until candidates have been notified.

Required Qualifications:

• High school graduation or equivalent is required;
• At least two years experience which includes responsibility for coordinating and fulfilling tasks related to program operations; to be considered qualifying, experience must be beyond entry level tasks, and include the requirement to use specialized knowledge to perform work functions.
• Demonstrated ability to multi-task, develop, oversee, organize, implement, evaluate outcomes and modify tasks.
• Excellent written and verbal communications skills.
• Demonstrated ability to develop and foster strong working relationships both within and external to the organization.
• Demonstrated competency in computer skills including utilization of MS Office applications for word processing, records maintenance, development and use of forms, and calendar applications, with a willingness to learn platforms and applications as they emerge.
• Demonstrated proficiency in Excel spreadsheets and databases.
• Demonstrated ability to apply a culturally responsive and flexible approach that is supportive to the diverse needs, including universal access, of our students, faculty, staff, and the public.

Preferred Qualifications:

• Bachelors degree in Business, Accounting, or related field
• Working experience with business programs

Other Skills and Abilities:

• Flexibility
• Collaboration
• Communication
• Teamwork
• Time Management
• Attention to Detail

Job Duties:
% of Time: 30
Responsibility / Duty: Program Coordination Activities

• Maintain relevant website and marketing materials, including flyer creation, program announcements, and quarterly advertisements
• Manage social media and canvas pages
• Facilitate dissemination of program information
• Track student enrollments and progress
• Assist in writing, completion and presentation of reports, special projects and assignments, and program updates
• Provide programmatic support to Director including work related to program development, marketing, and implementation
• Plan and implement student orientations, informational talks, and workshops
• Other related duties as assigned

Essential Function Indicator: Yes



% of Time: 25
Responsibility / Duty: Advising

• Assist with student application, admission and registration processes, and progression through the program
• Provide general education advising
• Conduct initial meetings with students and refer to appropriate major programs for program specific advising
• Assist students in accessing services on the main EWU campus and Spokane campus
• Other related duties as assigned

Essential Function Indicator: Yes



% of Time: 10
Responsibility / Duty: Coordinate Special Projects and Events

• Direct and/or coordinate special projects and events, including work of major importance to the program
• Develop and prepare informational materials designed to inform and recruit student participants; conduct presentations at student recruitment and orientation meetings
• Attend team meetings; travel periodically to attend meetings and recruiting events
• Coordinate dissemination of communications
• Organize and facilitate conferences including preparation of agendas, order of speakers, and length of presentations
• Maintain program web pages
• Other related duties as assigned

Essential Function Indicator: Yes



% of Time: 10
Responsibility / Duty: Program Related Public & Organizational Contact

• Serve as primary contact with students, faculty, and external agencies regarding program policies and procedures
• Independently advise students, staff and the public regarding the program and the University
• Initiate, maintain, and distribute student contact information
• Act as liaison to faculty, staff, and colleagues at other agencies/institutions, representatives of funding agencies and officials from professional organizations, business, industry and government, interpreting policies and making decisions which facilitate progress of project(s)
• Represent the programs at public, program, and College functions
• Coordinate program information with EWU programs
• Other related duties as assigned

Essential Function Indicator: Yes



% of Time: 25
Responsibility / Duty: Technical & Administrative Support

• Assist students with EagleNet, Canvas, and web-based and online technologies
• Design policies and forms including interpretation and application of administrative policies to the work of the program
• Coordinate administrative standards and procedures for independent yet interrelated departmental functions such as research, curriculum, and instruction
• Use EagleNet, Banner, Canvas, and other software to assist faculty and students
• Perform office support functions: answer, screen, and direct telephone calls; compose and edit correspondence including confidential and sensitive information; coordinate document preparation for purchasing and event coordination
• May also manage and schedule the Directors appointment calendar, determine itineraries, provide weekly calendar briefings, organize and prioritize incoming email and act as confidential liaison on behalf of Director(s)
• Other related duties as assigned

Essential Function Indicator: Yes




Conditions of Employment:

• This position, during the course of university employment will be involved in the receipt of, or accountability for, university funds or other items of value; as well as the unsupervised access with the developmentally disabled, vulnerable adults or children under the age of 16. The offer of employment is contingent upon successful completion and passing of a background check prior to beginning employment.
• All new employees must comply with EWU immunization Policy 602-02 and provide proof of immunity or vaccination to MMR before beginning work at EWU. Waivers for the immunization requirements are available for medical or sincerely held religious beliefs.
• This position is covered by the Washington Federation of State Employees Collective Bargaining Agreement:https://in.ewu.edu/hr/wp-content/uploads/sites/40/2021/07/WFSE-EWU-CBA-Barg.-Units-1-and-2-2021-2023-FINAL.pdf
  
• Upon hire you must complete required DEI, Hazing, and Harassment, Title IX training, and any other federal, state, and university mandated trainings. You can access the online training at
  https://inside.ewu.edu/hr/training/orientation/ or complete the training in person or via Zoom. In person and Zoom training opportunities will be posted on InsideEWU and are listed on the Human Resources website at https://inside.ewu.edu/hr/training/
• Note: Interviews might be conducted via Zoom (camera must be enabled). If so, candidates must be able to demonstrate competence using Zoom and other technologies.

Salary Information: The salary for this position is $41,316 (minimum) up to $47,532. Where the hired candidate will begin within this range is dependent on education, experience, and skills.

Posting Date: 04/02/2024
Open Until Further Notice: Yes
Closing Date:
Screening to Begin: 04/14/2024

Special Instructions to Applicants:
Submit your application materials through our online applications portal provided below. If you are unable to submit through the applicant portal, please contact Human Resources Services at (509) 359-2381.

To apply, visit https://jobs.hr.ewu.edu/postings/12036

EWU does not discriminate in its programs and activities on the basis of race, color, creed, religion, national origin, citizenship or immigration status, sex, pregnancy, sexual orientation, gender identity/expression, genetic information, age, marital status, families with children, protected veteran or military status, HIV or hepatitis C, status as a mother breastfeeding her child, or the presence of any sensory, mental, or physical disability or the use of a trained guide dog or service animal by a person with a disability, as provided for and to the extent required by state and federal laws.

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