Team Manager - Logistics

Logistics Team Manager

• Overall responsibility for the plant site when day personnel are offsite on weekends and holidays, including potential to serve as incident command.
• Lead Logistics Operators to optimize their performance and develop confidence and independence. Coach behavior routinely, administer discipline as required. Provide timely, effective, and appropriate reinforcement to Logistics Operators to drive continual performance improvement, maintain accountability, identify strengths and weaknesses, and grow leadership skills.
• Responsible for scheduling, timekeeping and attendance management for Logistics Operators. Identify trends or potential issues and work with Logistics Operators on resolution. Review time exceptions email for Logistics Operators for accuracy.
• Drive accountability and consistency across entire crew regarding coaching and disciplinary processes to ensure all outside operators are treated consistently and fairly.
• Connects decision making to core values and is committed to hiring team members with the right core values.
• Ensures all procedures and checklists are followed in all cases without exception. If there is an error or gap in those procedures or checklists, has the accountability to ensure that they are reviewed for quality and accurate content.
• Responsible for the safety of the team above any other outcome, does not knowingly allow departure from area procedures, safety rules, Process Safety Ground Rules or Life Critical Processes under any condition.
• Responsible for ensuring that all necessary operational and/or safety training is fully implemented and reinforced, that our employees have the knowledge to work safely in our facilities, and employees know they have the right and duty to stop work if they identify an unsafe condition, process, or practice.

Major Responsibilities

The Logistics Team Manager reports directly to the Area Manager and will consult and inform him/her on matters relating to HSES compliance, continuous improvement, operating reliability, people development, disciplinary matters, equipment issues, operational needs and scheduling requirements.

Responsibilities

Operations

• Model safe behaviors and good housekeeping and always adheres to Basic Safety Expectations.
• Support and drive deployment of Essential Operating Disciplines (EODs) for entire crew. Responsible for compliance and consistency.
• Coordinate procedure reviews to ensure they are done timely.
• Participate in the permitting process and drive improvement in capabilities of entire crew via coaching and training.
• Responsible for providing guidance to WEC for maintenance needs and provide input on priorities.
• Responsible to ensure work preparation for maintenance is accomplished in accordance with the schedule.
• Responsible for ensuring compliance calendar and KPIs are completed timely and reported accordingly to management.
• Has a high quality, effective start of day or shift meeting that clearly communicates expected safety and job performance behaviors and results.
• Ensure proper shift turnover by providing effective written and oral communications to the next shift that cover routine and non-routine issues, problems faced, maintenance work status, etc.
• Participate in training and assisting in the training of new employees.
• Adjusts the process parameters for unusual weather-related events, including freezing temperatures and hurricanes, following operating procedures to de-inventory and/or bleed water systems; up to and including complete loading process shutdowns to protect equipment and personnel from potential weather damage.
• Responds to all area emergencies including loss of power, steam, cooling water, instrument air, fires, and other dangerous and unusual situations. Follows Emergency Procedures and utilizes safety equipment and systems to maintain the safety and integrity of the process and equipment.
• Communicate clear expectations to the crew and to other stakeholders.

Management

• Overall responsibility for the plant site when day personnel are offsite on weekends and holidays, including potential to serve as incident command.
• Lead Logistics Operators to optimize their performance and develop confidence and independence. Coach behavior routinely, administer discipline as required. Provide timely, effective, and appropriate reinforcement to Logistics Operators to drive continual performance improvement, maintain accountability, identify strengths and weaknesses, and grow leadership skills.
• Responsible for scheduling, timekeeping and attendance management for Logistics Operators. Identify trends or potential issues and work with Logistics Operators on resolution. Review time exceptions email for Logistics Operators for accuracy.
• Drive accountability and consistency across entire crew regarding coaching and disciplinary processes to ensure all outside operators are treated consistently and fairly.
• Connects decision making to core values and is committed to hiring team members with the right core values.
• Ensures all procedures and checklists are followed in all cases without exception. If there is an error or gap in those procedures or checklists, has the accountability to ensure that they are reviewed for quality and accurate content.
• Responsible for the safety of the team above any other outcome, does not knowingly allow departure from area procedures, safety rules, Process Safety Ground Rules or Life Critical Processes under any condition.
• Responsible for ensuring that all necessary operational and/or safety training is fully implemented and reinforced, that our employees have the knowledge to work safely in our facilities, and employees know they have the right and duty to stop work if they identify an unsafe condition, process, or practice.
• Responsible for working with Training Coordinator to ensure entire crew qualifications meet business needs for robust bench strength and provide feedback to supervision when needed to ensure training gets appropriate priority.
• Holds team members accountable to performance standards. Inspect what you expect by performing audits and sharing feedback to the crews/units.
• Manage by Walking Around - Makes an effort to get out of the office and have a presence among the crew especially when the workload is at an unusually high level.
• Invests the time to know direct reports and properly delegates to develop the team through training, coaching, and job assignments.
• Proactively identify issues that could impact logistics operations, work to address those issues or escalate them promptly to reduce potential impact.
• Responsible for conflict management for team members.

Management Cont.

• Sharing and adapting best practices across shifts to provide a consistent experience for all team members, regardless of crew and/or unit.
• Leads with optimism, confidence, and clarity to help team members feel engaged, value their role, and feel good about the company direction and strategy.
• Leads with a winning attitude to motivate team to increased levels of employee commitment and maintains a “can do” spirit.
• Role models a high work ethic and expects the same from team members.
• Maintains focus and direction while minimizing distractions.
• Support downward and challenge upward. When appropriate express policy and program concerns to management (with potential solutions), not to team members.
• Provides accurate and timely communication to co-workers, and works with other functions to improve individual and unit performance. Provides ideas, raises concerns, and promotes an environment in which everyone is treated with respect.
• Lead effective crew safety meetings.
• Lead/Facilitate effective team meetings.

Required Qualifications

• 18 Years of Age with a High School diploma or GED
• 5 years of Operator experience in a petrochemical or refinery setting
• Must possess or obtain a Transportation Worker Identification Credential (TWIC) card prior to first day of employment.
• Possess a current, valid license to operate a motor vehicle in the United States.
• Must be legally authorized to work in the United States on a permanent basis without visa sponsorship (U.S. citizen, U.S. Permanent Resident)
• Possess skills, knowledge, and training related to implementation of life critical processes: LOTO, system and process openings, working at heights, hot work, confined space entry, energized electrical work.
• Basic knowledge of chemicals and their safe handling.
• Basic understanding of window-based programs: MS Word, MS Excel, Outlook
• Strong written and verbal communication skills
• Well-developed teamwork and leadership skills
• Self-initiated learning
• Time management processes and skills
• Self-initiated corrective actions/follow-through
• Must be able to demonstrate, based on past performance, excellent leadership skills and experiences.
• Ability to influence, direct, coach and develop employees and to provide the necessary tools to ensure proper performance and to meet unit and site goals.

Desired Knowledge/Skills/Abilities

• Knowledge of regulatory requirements (i.e. OSHA, EPA, TCEQ, RCRA)
• 2 years of leadership experience
• 5 years of loading/unloading experience with railcars, trucks and/or marine
• Experience with safe work practices
• Experience with maintenance activities
• Experience with Emergency Response
• Process Technology degree
• Working knowledge of time entry systems.
• Knowledge of Human Resources policies and procedures.
• Knowledge and understanding of regulatory/compliance issues, HSES policies, guidelines and procedures, including HSES contractor/guest guidelines.

Physical Requirements and Working Conditions:

• Must be willing and able to work outside, year-round under various weather conditions. Eastman is a 24-hour, 365 days per year operations.
• Must be able to work 12 hour rotating shifts (which may include nights, weekends and some holidays) and provide overtime coverage of 5am – 5pm & 5pm to 5am.
• The candidate must be capable of climbing (scaffolds, towers, vessels, etc.) and working at heights.
• Able to lift/push/pull up to 50 pounds.
• The ability to work in a confined space and from elevated platforms.
• Able to wear appropriate protective equipment.
• Required to participate in Respiratory Fit Testing Program
• Basic computer skills are a requirement for this position.
• The critical competencies for this position are communication, teamwork, problem solving and decision-making, results orientation, initiative, relationship building, and technological orientation.

Eastman Team Member Commitment to Safety

At Eastman, the safety of our employees, visitors, and the communities in which we operate is a core value of our culture. We must remember that we earn the right to operate in our communities, and we always want to send our fellow team members home safely. All team members must commit to:

• Operating with a zero-incident mindset and always take time to do the job safely. Never executing an activity that does not follow procedure or cannot be done safely.
• Stopping any process or work that is deemed unsafe.
• Following all procedures and training that have been established in designated work areas and raising concerns if there is not a way to follow procedures as currently written.
• Following the Eastman Life Critical Processes and Basic Safety Expectations.
• Actively identifying and eliminating hazards in the workplace and watching out for the safety of co-workers.
• Always using appropriate personal protective equipment (PPE) as it applies to the job and specific tasks.
• Reporting all job-related injuries or illnesses and near-miss incidents in a timely manner.