Description
Position Summary:
The Resident Care Assistant (RCA) implements care in a manner that maintains a nurturing environment and supports the health and independence of the residents. RCAs use primary care assignments to provide resident-centered care to support each resident’s activities of daily living. RCAs use their care-giving skills to ensure the physical and cognitive wellbeing of residents, as well as their emotional and social wellbeing.
Requirements
Skills:
• Communicate effectively, both verbally and in writing.
• Able to multitask in a fast-paced environment.
• Able to assess the needs of others and actively look for ways to help.
• Able to use medical equipment, adaptive equipment, and all tools associated with clinical practice.
• Demonstrate safe practices by utilizing tools and equipment according to instruction and applying proper body mechanics while engaging in physical activity, with a focus on proper lifting, transferring, repositioning of residents.
Knowledge:
• High school diploma or equivalent plus a minimum of one year’s experience with hands-on direct care required. An equivalent combination of education and experience may be accepted.
• Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Physical Requirements:
• Work is performed in standard office and home settings.
• Perform physical activities that require considerable use of your arms and legs and moving your whole body, such as lifting, balancing, walking, standing, stooping, and handling of materials.
• Must be able to lift, carry, push and pull up to 50 lbs.
• Occasional overtime may be required.
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Customer Satisfaction Skill
Customer Service Skill
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