Office Manager

Easy Living defines a home as more than a place to live, but also as a place to learn and grow. Every member of the Easy Living team shares one common belief…

"A Home is Just a Beginning"

Title: Office Manager

Report to: Executive Director/Director of Services/Quality Assurance Director

Job Description:

The Office Manager is responsible for a variety of administrative duties. This position must possess excellent communication skills. Clerical duties are among the primary responsibilities.

Essential Functions:

• Follow operation procedures and personnel policies
• Responsible for opening and closing the Office
• Communicate effectively with all staff and report any serious issues.
• Greet and help all visitors, guardian, individuals, staff, vendors and applicants.
• Answer phone and take messages as needed. Forward all messages to appropriate personnel.
• Act as a help desk for employees, management, vendors, and other agencies.
• Attend mandatory meetings and serve on committees as requested
• Attend necessary seminars or training sessions as needed or requested
• Maintenance of office equipment/purchasing office supplies.
• Process of worker’s comp claims as needed.
• Weekly distribution of Grocery/PSA checks for individuals served.
• Update outgoing phone greeting.
• Communication with cleaning crew.
• Work unusual or extra hours or in other offices as the job dictates.
• Upkeep of the vending machines (if applicable)
• Communicate with other companies with regards to equipment in the office.
• Keep track of daily attendance/office personnel
• Keep track of credit cards and receipts
• Keep track of in and out logs of vehicles
• Reserved training rooms and conference rooms
• Help applicants if necessary
• Help with staff and the mail/copy room
• Order and keep inventory of PPE supplies

Agency Related Functions:

• Remain knowledgeable of agency functions and procedures
• Education for general public to better serve people with disabilities
• Ongoing communication with Regional Offices and other agencies
• Become familiar with the individual’s we serve and treat them with dignity and respect
• Be an advocate for individuals and serve as a role model
• Maintenance of positive relationships with families and guardians
• Positive public relations
• Positive working relationships with other staff as well as other providers and state agencies.
• Report all suspicion or incidents of abuse or neglect to Program Manager/Executive Director/Director of Services immediately
• Perform additional duties not specifically mentioned above when emergencies or unusual situations arise.

Qualifications/Standards:

• High School Diploma/GED and two years minimum experience
• Applicant cannot have a felony record or previous record of abuse or neglect as defined under the State MR/DD Licensing standards.
• Experience and education in instituting and conducting all phases of office procedures.
Knowledge of computer operations and software applications.

All staff must complete any agency orientation and emergency procedures