What are the responsibilities and job description for the Server position at Eataly North America?
Company Description
Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:
- EAT authentic Italian food at our restaurants, cafés and to-go counters
- SHOP a selection of high-quality Italian, local and homemade products
- LEARN through our classes and our team’s product knowledge
Job Description
A Server coordinates the entire service station and communicates with front of the house and back of the house personnel to provide a dining experience that exceeds guest expectations. Reports to the Restaurant Manager.
- Greets guests and presents them with the menu
- Informs guests of specials, menu changes, answers questions regarding food, beverages and allergies
- Receives food and beverage orders from guests and relays to kitchen staff and bartender using a POS system
- Communicates with the hosts, table support team, kitchen staff and bartenders to coordinate stations
- Presents, opens and pours wine and beer when serving guests
- Assists table support team with stocking work stations, removing and resetting used dishes/silverware
- Assists with cash register at counter-service restaurants
- Performs other duties as required or assigned
Qualifications
- High school diploma or equivalent preferred
- Knowledge of the sequence of service and dining room procedures
- Excellent communication skills
- Basic math skills
Job Requirements
- Availability to work onsite with a flexible schedule often including evenings, weekends and holidays
- Ability to lift up to 50 pounds
- Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
Additional Information
Benefits and Perks
- Medical, Dental, Vision Insurance
- Paid Time Off
- Paid Parental Leave
- 401K with match or RRSP
- Bonus program
- Free family meal daily
- Discounts at Eataly
- Classes on products and Italian cuisine
- Referral bonus program
- and more!
Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.
