Quality Manager

Eaton’s Electrical CPDI division is currently seeking a Quality Manager to join our team. This position is based at our Raleigh, NC facility.  Relocation benefits will be offered with this position.

The Quality Manager is responsible for leading the definition, execution and deployment of the Plant Quality strategies in conjunction with the plant leadership team to ensure relevant requirements, goals, and/or metrics are met or exceeded.

Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each and every day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours.

In this function you will:

• Develop and implements plant quality team structure and strategies to assure support of strategic objectives, plans and initiatives.
• Provide Quality Leadership and builds organizational capability across the business unit to drive collaborative strategies and solutions to ensure active leadership from management and ownership by all employees.
• Manage the plant Supplier Development and Quality function to implement supplier development and supplier quality strategies and tactics to assure supplier performance.
• Identify and coordinate Operational strategies & deployment for effective quality management processes and tools, including: Six Sigma, APQP planning, PFMEA, Control Plans, Supplier Assessment, PPAP, process & gauge capability CpK), Risk Assessment, Root Cause investigations, 8D, CAR/ DMR, and WISPER.
• Champion plant EQMS implementation to ensure required processes are established, implemented and maintained and drives continuous improvement of EQMS execution in support of growth and operational excellence.
• Champion the Quality Management System/ EQMS within the CPS Organization. Identifies and leads prevention-based initiatives across CPS to address barriers and enable sustainable improvements in prevention-based quality systems. Responsible for overseeing utilization of EQMS to control and improve business processes.
• Ensure customer quality and satisfaction by working with Sales, Project Management and Service to assure customer requirements deployment and compliance throughout the plant operation.
• Provide quality leadership and support in the development and launch of new products and related processes within the framework of a stage/ gate process (PROLaunch).
• Maintain and improves data collection systems with the goal to obtain data, monitor, analyze and identify product and customer issues to drive investigations and root cause identification assuring closed loop short term and long-term corrective and preventive actions to:
• Improve warranty CONC performance and achieve divisional goals.
• Improve product line field performance (DPPM) and achieve divisional goals.
• Improve customer satisfaction.
• Collaborate with cross functional leaders and team members including Manufacturing Quality, Supplier Quality, Engineering, Service and Operations to drive effective problem solving and closed loop corrective action processes to improve overall product performance and customer satisfaction.
• Identify and lead Quality initiatives and projects in coordination with CPDI Quality leaders and Eaton Corporate Quality to reduce cost of nonconformance (CONC) and improve customer satisfaction (DPPM).
• Support periodic product field performance reviews including warranty and customer issue reviews with cross functional team members to drive improved performance.
• Support External Customer Audits as the site Quality Leader.
• Support the CPDI Quality Director with regional and global quality strategies and initiatives including the development of a Quality culture throughout the operation.

Why work at Eaton?  We provide benefits that are industry competitive and focused on employee well-being. Listed below are programs that are offered globally, but program availabilities may vary by site.

• Flexible work options to help balance work/life demands (at participating Eaton sites).
• Healthcare/retirement savings programs.
• Competitive compensation packages to reward skills and performance.
• Tuition assistance or financial help for ongoing learning and development.
• Health, Dental, Vision & Wellness programs.
• Donation matching (U.S., Canada, Puerto Rico).

When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger.

Qualifications

Required (Basic) Qualifications:

• Bachelor’s degree from an accredited institution.
• Minimum of five (5) years experience in quality, manufacturing or engineering.
• Minimum of two (2) years experience in a team leadership and/or management role.
• Must be legally authorized to work in the United States without out company sponsorship, now or in the future.

Preferred Qualifications:

• Master’s Degree from an accredited institution.
• ASQ CQE or CMQ/OE certification.
• Six Sigma Black Belt or Green Belt certification.
• Project Management experience.
• Knowledge of National Electrical Code safety requirements.

#LI-CB3

Eaton considers qualified applicants regardless of criminal histories, consistent with local laws. To request a disability-related reasonable accommodation to assist you in your job search, application or interview process, please call 412-893-3600 or send an email to: AccommodationsForApplying@Eaton.com

What you will get from us

Eaton’s mission is to improve the quality of life and the environment through the use of power management technologies and services. We provide sustainable solutions that help our customers effectively manage electrical, hydraulic and mechanical power – more safely, more efficiently and more reliably. Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours. Eaton’s 2020 revenues were $17.9 billion, and we sell products to customers in more than 175 countries. We have approximately 85,000 employees.

We make work exciting, engaging and meaningful for our employees through our dedication to tackling some of the toughest power management challenges on the planet and by never losing sight of what matters. Our culture is built on a strong commitment to practicing our core values and supporting our employees with the tools they need to succeed. We pledge to always foster a diverse and inclusive environment, including inclusion resource groups that bring together employees who share a common purpose, interest or background. In the past year, our company has received top employment recognition by the Human Rights Campaign and almost fifty percent of our Board of Directors represented diverse groups. When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger.

We have demonstrated our passion for sustainability with the recent announcement of cutting carbon emissions from the company’s operations by at least 50 percent by 2030. We are ethical, passionate, accountable, efficient, transparent and committed to learning. We are confident we can deliver on our promise to improve the quality of life and the environment because of the attributes that our employees embody.

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Job: Quality

Region: North America – US/Puerto Rico
Organization: CPDI OPS Operations

Job Level: Manager
Schedule: Full-time
Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No
Does this position offer relocation?: Relocation from within hiring country only
Travel: Yes, 10 % of the Time

Salary : $0