Senior Solution Analyst CPQ, CLM

Senior Solution Analyst, CPQ/CLM

Our PURPOSE—to enable healthier lives everywhere, every day—is driven by a PASSION to become global champions for women’s health. We succeed by fulfilling our PROMISE to bring The Science of Sure® to life through product quality, clinical differentiation, customer relationships and our team’s talent and engagement.

Our Purpose is simple: to enable healthier lives everywhere, every day. Toward this end, we offer clinically proven products designed to detect, diagnose, and treat disease and other health conditions that primarily affect women—earlier and more accurately than ever to provide ever greater certainty and peace of mind. This focus has fueled our long track record of innovative medical breakthroughs across many therapeutic areas—breast health, cervical health, body composition, gynecologic health, perinatal health, skeletal health and sexual health—touching the lives of more than 230 million women around the world every year. In fact, as global champions for women’s health, no company in the world has done more to fight cervical and breast cancer than Hologic—and we will continue to challenge ourselves to ensure that future generations of women have access to our life-saving innovations.

Of course, none of this would be possible without the talent and passion of our employees. Together, our collective expertise and dedication to develop and market robust, science-based certainty sustain a pipeline of exceptional solutions that respond to the unmet health and wellness needs of women, families, and communities. And when we fulfill our purpose and promise to the world, we also fulfill another goal: a business that generates sustainable global financial growth from which success and prosperity for our company, employees and investors naturally follow.

The Opportunity, Senior Solution Analyst, CPQ/CLM:

Hologic is evolving its organization.  The Senior Solution Analyst will play a pivotal role in establishing IT as a strategic business partner that understands core business strategy, and can improve processes and operations leveraging technology. This role will enable enhancements to our existing solution footprint – performing a broad range of execution steps spanning scoping, design, build through deployment and stabilization.

The ideal candidate must have deep understanding of Customer Experience business functions, processes, leading practices, and application landscape. They must be able to execute within cross-functional teams.  The candidate must have outstanding verbal and written communication skills, to drive clarity and consensus around business requirements, serving up technology solution options to both technical and non-technical audiences, across multiple locations.

Role & Responsibilities:

• Provide business process guidance, technology solutions and on-going operational support in the CX Commercial functional space.
• Be a subject matter expert (SME) with technical / functional solutions, across the following applications: 
  • Salesforce CPQ, Contracts/Subscriptions Management (Salesforce required)
  • Contract Lifecycle Management (CLM required, iCertis preferred)
• Relentless, constant focus on simple, holistic, and intuitive user experiences, that work seamlessly across desktop and mobile devices.
• Design technology solutions, leveraging native application features first.  Carefully design custom solutions leveraging configuration / code following best practice; in a manner that minimizes technology debt, allows users to manage data independently from IT, and is sustainable and flexible for future growth.
• Provide business partners with process driven, solution options, discerning between where people, process, technology, and/or data are key drivers to successful outcome/hand-off.
• Challenge legacy processes/policies/rules (or lack thereof) that complicate the internal and external Customer Experiences; recommend and be part of a better solution.
• Work across silos/business functions; initiate, lead, and participate in collaboration across functional and IT teams to provide comprehensive end-to-end solutions.
• Own all steps of solution delivery, from ideation through Production stabilization, including, but not limited to system configuration, unit testing, mass data maintenance, cross-platform deployments, all following IT controlled procedures, leveraging deployment automation tools.
• Position is based at Hologic HQ in Marlborough, MA with remote flexibility and periodic travel.

Education:

• Bachelor’s degree in Computer Science, Legal Studies, or an IT related technical discipline
• Salesforce or iCertis certifications preferred

Experience:

• 8 years’ experience managing and supporting Enterprise-scale Business Applications
• Experience with Salesforce CPQ required
• Experience with Contract Lifecycle Management required; experience with iCertis CLM strongly preferred.
• Experience integrating Salesforce and CLM platforms (experience integrating with backend ERP preferred).
• Experience with Corporate Legal and/or Commercial Contracting (preferably in the Medical Device industry).
• Solid grasp of CPQ, and Contract Management feature/functionalities within Enterprise Software solutions.
• Solid understanding of CX business process areas surrounding CLM core capabilities, including Contract Pricing, Subscription Contracts, and Revenue Recognition (i.e., ASC606 and ASC842 Lessor Accounting).

Skills:

• Strong consultative and interpersonal skills to build partnerships with business partners.
• Self-starter in all aspects of honing ones’ application proficiency; operating in a constant mode of learning, independently researching across various internal/external resources, to develop mastery with the ins/outs of application features.
• Strong business process analytical skills.
• Documenting/translating business needs into functional and technical designs, requirements, unit tests, etc., using various tools (i.e., flow diagrams, testing automation, etc.) to achieve maximum comprehension, across technical and non-technical audiences.
• Knowledge of various Project Management approaches (Waterfall, Agile, etc.).
• Ability to manage time and workload on multiple projects/initiatives; adaptable to shifting priorities.
• Ability to work independently and as part of a team.
• Strong organizational skills and process-oriented mindset.
• Detail oriented, problem solver.
• Proactive, responsive, results driven.
• Ability to respectfully challenge the status quo, and influence others to achieve results.

Agency and Third-Party Recruiter Notice:

Agencies that submit a resume to Hologic must have a current executed Hologic Agency Agreement executed by a member of the Human Resource Department. In addition, Agencies may only submit candidates to positions for which they have been invited to do so by a Hologic Recruiter.  All resumes must be sent to the Hologic Recruiter under these terms or they will not be considered.

Hologic, Inc. is proud to be an Equal Opportunity Employer inclusive of disability and veterans.

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