Business Operations Analyst

Ecentria has a great REMOTE opportunity for a Business Operations Analyst. This is an excellent chance to feel the heartbeat of one of the world's largest and most data-driven online retailers, and make an impact on the company success, by analyzing operational and financial performance of the company, and providing actionable suggestions.

In this role, you will utilize advanced SQL skills, and apply statistical analysis to all aspects of Ecommerce business, as well as create advanced reports and data models using MS BI stack, to provide actionable insights, and see a direct link between your work and company growth. The role will be responsible for developing operational targets, KPIs, and revenue forecasts for a variety of business units and teams. The role is highly cross-functional and will require coordination across several departments such as Supply Chain Management, Marketing, Operations, and others. This role conducts a wide range of business analysis, defines and communicates the appropriate metrics that are needed to accurately and objectively measure business performance. Role activities may include interpreting financial trends, identifying operational deviations from expected performance and reporting results to various departments within the organization. This role will challenge the candidate to understand and contribute to many facets of the company including business analytics, risk and revenue forecasting, data management, and executive reporting.

Ecentria is a leading internet retailer devoted to the passions and professions of our customers. For over fifteen years, we have built a cutting-edge platform that powers ecommerce heavyweights such as OpticsPlanet.com and Dvor.com. We are experiencing a new phase of explosive growth and opportunity, and that means adding more talented and passionate individuals to our existing diverse and professional team. Our casual, fast-paced environment has seen us recognized as one of the "100 Best Companies to Work For" by the Chicago Tribune! In addition to a challenging position, employees at all levels can find extensive opportunities for advancement and career growth, and full-time employees enjoy a popular set of benefits and perks. Ecentria is an Equal Opportunity Employer.

Primary Duties and Responsibilities

• Applying knowledge in quantitative analysis, data mining, and the presentation of data to see beyond the numbers. Build/maintain reports, dashboards, and metrics.
• Performing statistical analyses on large data sets to provide actionable insights to operations and product teams.
• Analyzing current business performance and building statistical models to extrapolate current trends into forward-looking forecasts.
• Conducting analysis of design and development of business systems.
• Developing methods to analyze market trends, pricing, product offerings and customer experiences.
• Reconciling differences and inconsistencies in the financial and operational data within the various corporate systems.
• Providing leadership in the development, implementation and ongoing management of all key performance indicators (KPIs) and reporting capabilities for assigned operational areas. Using insights to challenge the organization to be more efficient and cost effective.
• Running projects to implement business logic for the processes that could be automated
• Researching, analyzing, and explaining current and past activity, expected trends, and potential effect of the change made. Presenting and supporting findings and recommendations to various management levels within the organization.

Qualifications, Skills and Requirements

• The ideal candidate will have a demonstrated interest in data and technology, work well independently, and be highly analytical.
• BA/BS in Statistics, Computer Science, Applied Math, Physics, or other technical field is preferred.
• Understanding of Ecommerce, Supply Chain Management, Finance and Marketing basics.
• Experience utilizing SQL.
• Advanced MS Excel skills.
• Experience solving analytical problem using statistical / quantitative approaches.
• Experience with Microsoft BI tools is a plus.
• Experience in PHP, JavaScript, and HTML is a plus.

Benefits

• Medical Insurance from Blue Cross Blue Shield, including HSA, HMO, and PPO options.
• Prescription, dental and vision insurance.
• Employer-paid life, AD&D and disability insurance.
• Employer-paid employee assistance program.
• Generous FTO (flexible time off).
• 401k retirement benefits plan with a company match.
• Voluntary legal support services, pet insurance & identity theft protection.
• Salary commensurate with work experience and education.

Ecentria is the winner of many prestigious HR-driven awards, including:

• Best & Brightest Place to Work in Chicago, 2021 
• Best & Brightest Place to Work in Chicago, 2020 
• Best & Brightest Place to Work in Chicago, 2019 
• Top Workplace in Chicago (Chicago Tribune Award), 2021
• Top Workplace in Chicago (Chicago Tribune Award), 2019 
• Top Workplace in Chicago, (Chicago Tribune Award), 2018
• Best & Brightest Place to Work in the Nation, 2019 
• Best & Brightest Place to Work in the Nation, 2018 

Location: Remote

Ecentria Group, LLC and its subsidiaries (“The Company) are Equal Opportunity Employers. The Company does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Job Type: Full-time

Education:

• Bachelor's (Preferred)

Experience:

• Microsoft Powerpoint: 1 year (Preferred)

Work Location: One location