IT - Project Manager

Project Overview

The Project Manager role will support capital projects. Responsibilities will include governance and reporting and providing information for effective management decision-making. Both waterfall and agile project delivery approaches may be used.

Job Functions & Responsibilities

• Primarily responsible for meeting project commitments, including communications with sponsors, stakeholders, etc.
• Act as the bridge between the business and IT.
• Support the IT workstream and documents of projects (schedule, tasks, cost, changes/risks/issues) via IT PMO processes, procedures, and tools for assigned projects.
• As needed, support all project workstreams: initiation, planning, implementation and closure for enhanced or new system.
• Monitor the project schedule, budget, and deliverables.
• Track progress and review project tasks to make certain deadlines are met appropriately.
• Recognize problems or situations that are or may impact the project delivery. Work cross-functionally to resolve issues, mitigate risks and support change.
• Analyze decisions and actions for their support of the project's strategic direction. Work with senior management to escalate and resolve more complex issues and risks.
• Support the project with realistic resource plans for all phases of the project including the handover to production support.
• Assess impact of technology requirements and constraints on project scope. Utilize project management methodologies (Agile, Waterfall, hybrid) to drive technical solution delivery.
• Support solution delivery processes, procedures, and toolsets (DevOps, configuration management, change management) to deliver stable, hardened, and scalable solutions.
• Support project financials - project budget and forecast
• Ensure the solution and the team follow IT ITIL/ ITSM standards, Enterprise Architecture, Cyber Security standards/policies, and other client technical standards.
• Fulfill requirements for the IT PMO and IT Governance process including PPM Pro entries, project documentation standards, project reviews, gate promotions as defined in the IT PMO Playbook.
• Work collaboratively with program teams, project teams, various IT teams, and related business unit staff to maintain thorough knowledge of the project objectives.
• Promote and maintain communication between project team members and stakeholders and manage expectations.
• Prepare correspondence, presentations and/or reports as required.
• Follow-up on correspondence and outstanding requests for resolution.

Skills

• Understand the software development process and experienced in IT project management methodologies (Agile, Waterfall, hybrid) and IT solution delivery processes, procedures, and toolsets (DevOps, configuration management).
• Strong and tested project management skills including: Customer relationship management, Sponsor expectation management, Risk management, Change Management.
• Understand data governance, management & quality.
• Organized, good communicator, deadline driven, team builder, leader, planner, problem solver, and agile.
• Ability to promote and maintain a positive and inclusive work environment with project team members, co-workers, management, and vendors by behaving, collaborating, and communicating in a manner consistent with professional standards.
• Superior interpersonal skills, conflict resolution, and negotiating skills, to ensure open communication across project teams.
• Ability to handle broad-based, often complex, communication.
• Ability to diffuse emotionally charged situations and use them to constructively build greater shared commitment to end goals.
• Ability to work cross-functionally to solve problems and implement changes, analyze decisions and actions for their support of the larger area's strategic direction; and work with senior management to resolve more complex problems.
• Outstanding record of project management success, both in results achieved and in use of professional methodology.
• Minimum 5 years of increasingly responsible experience, including experience successfully managing various projects
• Experience with application migrations especially SharePoint desired