Site Reliability Engineer

Company Overview (Who are we? Why should you join us?)

At ecoATM the proof of our success is in our staggering growth, extraordinary impact on protecting the planet, and providing a work culture unlike any other. We are a technology company and a pioneer of device re-commerce. Through our 5000 automated kiosks we enable people all over the world to join the mobile device re-use revolution, a revolution that will get billions of used smartphones out of the e-waste cycle and into the hands of people who don’t have affordable access to the empowerment of the latest mobile technology. At ecoATM we know our employees are our greatest strength and the key to our continued growth and success. When you join our team, you will enjoy more than just a job, you will be empowered to develop and utilize your unique talents and skills to build a rewarding career while making a lasting, positive impact on the planet.

Position Details (What will you be doing?)

We are looking for a Site Reliability Engineer (SRE). You’ll be maintaining and supporting a high availability application and infrastructure stack running in AWS. You will be participating in the early phasis of an applications lifecycle from architecture and design with a focus on resiliency, fault tolerance, failure scenarios, dependencies, observability and scalability. You will also be responsible for setup, configuration, and management of SRE tools for visibility on the environment.

Responsibilities

• Design and implementation of SRE functions implementing mature SRE best practices.
• Define SRE standards and supporting implementation and adoption of these standards
• Experience with using and enablement of monitoring and alerting tools and services (Datadog)
• Manage SLA and incident response calls

• Manage service level changes to systems and troubleshoot components
• Proficient deployment of cloud architectures, microservices and distributed systems
• Create dashboards and troubleshoot issues
• Observability solutioning
• Data visualization, documentation, and support (Splunk, etc.)

• EKS Maintenance

Education & Experience (What education and experience will you need to be successful?)

• Bachelor's Degree in Information Technology, Computer Science or equivalent work experience
• 3 years of experience in SRE engineering role for supporting highly available production systems in cloud environments

• 3 years AWS specific to SRE (DevOps is nice, SRE is required)
• Ability to write script in Python, Bash or similar

Knowledge, Skills & Abilities (What knowledge, skills and abilities will you need to be successful?)

• Proficient in on-perm and cloud (AWS) architecture including EKS / Kubernetes, EC2, IAM, Lambda, CloudFormation

• Windows based (Linux is helpful)
• IaC CloudFormation or Terraform
• Elasticsearch, hands-on monitoring tools such as (Datadog, Prometheus, Grafana, etc.).
• Deployed logging pipeline tools including Ansible, Jenkins, AWS, etc.
• Adept in the development of automated tools, systems, and services in multiple technology domains

• Advanced knowledge of one or more infrastructure components (e.g., networking, cloud services, orchestration tools, containerization, compute, and storage systems)

Business Travel (How much will you travel?)

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Location (Where will you be working?)

Remote, United States

Pay Range (How much might you earn in your base salary?)

$101,810 - $139,989 (annually)

Base pay offered may vary depending on job-related knowledge, skills, and experience. This information is provided per CA SB 1162 (“CA Pay Transparency Law”). Base pay information is based on market location. This position may also be eligible for short-term and long-term incentives based on individual and company performance.

This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.

Salary : $101,810 - $139,989