EPIC Rover-Unified Communications Analyst
Job Posting for EPIC Rover-Unified Communications Analyst at ECOM - Elite Computer Consultants, Inc.
Job Details
Unified Communications / Rover Technical Resource Roles & Responsibilities
- Collaborate with stakeholders to understand communication & documentation requirements.
- Design and architect Unified Communications system based on organizational needs.
- Consider factors such as scalability, redundancy, and security in the system design.
- Facilitate the design of network to ensure quality of service for voice, video, and data traffic.
- Collaborate with other IT teams, such as network and security teams, to ensure a holistic approach to UC implementation.
- Participate in cross-functional teams for larger IT projects that involve communication systems.
- Work with the infrastructure team to ensure network elements to support the requirements of Unified Communication are configured appropriately.
- Work with various appropriate teams to ensure UC platforms such as VoIP, video conferencing, instant messaging, and collaboration tools.
- Configure and manage UC platforms to meet user and business needs.
- Collaborate with vendors for implementation.
- Ensure that the Unified Communication system complies with security policies and standards.
- Implement encryption and other security measures to protect sensitive communications.
- Work with the IT Education team to develop training materials and conduct training sessions for end-users.
- Create documentation for system configurations, troubleshooting procedures, and best practices.
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