Economic Mobility Coach

Who is EMPath?

Economic Mobility Pathways (EMPath) is a 200-year-old Boston-based nonprofit that transforms lives by partnering with families to move out of poverty and provides other organizations with the tools to do the same.

As a leading nonprofit innovator that combines direct services, a global learning network, robust research, and advocacy, we offer a wide range of rewarding career opportunities.

Hours: 4-day work week, 36 hour week.  (ON-SITE)

Salary: $50,000 - $52,000 annually

Position Title: Economic Mobility Coach (Program Mentor)  

Supervisor: Director of STEPs - Scattered Sites 

ABOUT THE ROLE:

The Economic Mobility coach goes beyond case management and is the primary point of contact and part of a dynamic team co-investing with participants, using Mobility Mentoring®—an internationally recognized economic coaching approach, with goalsetting at its center. 

EMPath provides inclusive professional development, equitable wages, in-person direct services, research-informed coaching practices and reflection, and strategic policy advocacy.  

RESPONSIBILITIES:

• Routinely assists participants with housing placement opportunities. 
• Provides one-to-one Mobility Mentoring coaching to participants on goals related to upward economic mobility, including housing, budgeting, career and education, child care, health care, and more. 
• Conducts detailed assessments to identify each family’s strengths, needs, and establishes individual mobility goals, while monitoring and documenting progress on individualized plans. 
• Maintains a strong sense of emotional intelligence, reliability, and flexibility to navigate complex issues with sound reasoning.   
• Communicates effectively to a wide array of audiences from participants to external stakeholders.
• Adheres to Massachusetts Executive Office of Housing and Livable Communities (HLC) contractual requirements.
• Completes weekly and accurate service documentation; maintains data management records and assists with program reporting tracking elements 
• Cooperates with participants to resolve challenges and makes referrals to EMPath specialists in areas where more intensive support is needed. 
• Utilizes a trauma-informed and trust-centered orientation coaching strategy  
• Maintains resourcefulness and ensures referrals are made in collaboration with internal and external resources. 
• Follows all EMPath and HLC policies and procedures including emergency preparedness, fitness of habitability, and others, as required. 
• Other duties as assigned. 
      

SKILLS AND COMPETENCIES:

• Bilingual speakers in English/Spanish preferred
• Bachelor’s degree is preferred 
• 1 -3 years of experience in case management, direct homeless services, or life skills coaching 
• Basic understanding of coaching, motivational interviewing, and mentoring practices and skills. 
• Basic knowledge of case management principles and community resources. 
• Cultural competency and ability to establish effective professional relationships with diverse group of clients. 
• Knowledge of homelessness, housing subsidies, and other housing issues. 
• Strong mediation, crisis intervention, negotiation, verbal and written communication skills. 
• Ability to handle a variety of assignments and have flexibility to work some evenings if necessary. 
• Strong organizational skills and high level of attention to detail.
• Excellent Microsoft Office skills.

WORKING CONDITIONS: Requires prolonged sitting, some bending, stooping and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment. Work is done in the community at home visits. May require attendance at off-site meetings related to service provision and housing search. May require some evening hours. Work can be fast paced.