What are the responsibilities and job description for the Admissions Representative - Remote position at ECPI University?
Overview:
About ECPI University
Position Overview
Admissions Representatives assist qualified potential students through the admissions process in an efficient, professional and supportive manner. Admissions Representatives set appointments, conduct in-depth interviews and tours of the campus, and provide accurate information regarding ECPI University programs to assist potential students in identifying the ECPI University program that will best meet their needs.
Responsibilities:
Qualifications:
Skills/Abilities
What does ECPI University have to offer?
ECPI University is proud to be an Equal Opportunity Employer.
ARE YOU A SALES ORIENTED PROFESSIONAL THAT HELPS PEOPLE FIND THEIR PASSION? If you answered yes, then an Admissions Representative career with ECPI University maybe for you!
About ECPI University
For over 50 years, ECPI University has been a leader in career focused education enabling thousands of individuals to change their lives through education. With campuses in six states plus an online division, the university offers in-demand programs in Technology, Nursing, the Health Sciences, Business, Criminal Justice and more. Pioneering an educational model that enables student success by reducing completion obstacles, the University is a leader in Ethnic and Economic student diversity.
Position Overview
We are seeking hands-on sales professionals to join our Admissions team with prior experience in any of the following: admissions, a call center environment, customer service, recruitment, marketing, client services or sales consulting. If you consider some of your strengths to be in your communication, relationship building, follow-through, accountability, change management and teamwork competencies, you are encouraged to apply!
Admissions Representatives assist qualified potential students through the admissions process in an efficient, professional and supportive manner. Admissions Representatives set appointments, conduct in-depth interviews and tours of the campus, and provide accurate information regarding ECPI University programs to assist potential students in identifying the ECPI University program that will best meet their needs.
Responsibilities:
Provide excellent customer service to potential students through consistent and effective outreach and follow-up.- Make outbound calls to prospective students who have expressed an interest in attending the University.
- Meet with potential students to accurately explain program offerings; discuss and advise suitable programs in accordance with the student’s interests, qualifications, and career goals.
- Represent the University both on and off campus to prospective students, parents and other individuals or organizations involved in the college selection process.
- Adhere to a strict code of ethics and comply with all ECPI University policies and procedures, State and Federal laws and accrediting body regulations.
- Network and build strong relationships to generate personally developed referrals.
- Work collaboratively with other departments to ensure student satisfaction.
- Assist in the planning and implementation of on-campus events and programs for groups and individuals.
Qualifications:
Education/Experience
Bachelor's degree preferred- 1-3 years of proven track record in sales, admissions, a call center environment, customer service, recruitment, marketing, client services or sales consulting; or by meeting or exceeding goals and targets
- 1-3 years of related experience to include appointment setting, interviewing, relationship building, client services, commitment to follow-up skills, coordinating programs and events, etc.
- Any equivalent combination of education and experience
Skills/Abilities
Passionate about helping others achieve their educational and career goals.- Excellent customer service skills; to include the ability to effectively follow-up and follow through.
- Effective oral, listening and written communication skills.
- Effective computer skills as well as familiarity with the professional use of social media.
- Demonstrated ability to work effectively both independently as well as part of a team.
- Ability to present information clearly and be persuasive with a positive attitude
- Demonstrate evidence of sales orientation, creativity, and enthusiasm
- Ability to demonstrate competitive nature, self-direction, motivation and urgency to achieve goals
What does ECPI University have to offer?
A focus on students and academic excellence- Professional work environment
- Talented and committed co-workers
- An opportunity to make a difference while expanding your knowledge, skills and professional network
- Competitive compensation & benefits plan
- Tuition reimbursement up to 80% after at least 1 year of employment
ECPI University is proud to be an Equal Opportunity Employer.
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