What are the responsibilities and job description for the Business Office Analyst position at ECU Health?
ECU Health
About ECU Health
ECU Health is a mission-driven, 1,708-bed academic health care system serving more than 1.4 million people in 29 eastern North Carolina counties. The not-for-profit system is comprised of 13,000 team members, nine hospitals and a physician group that encompasses over 1,100 academic and community providers practicing in over 180 primary and specialty clinics located in more than 130 locations.
The flagship ECU Health Medical Center, a Level I Trauma Center, and ECU Health Maynard Children's Hospital serve as the primary teaching hospitals for the Brody School of Medicine at East Carolina University. ECU Health and the Brody School of Medicine share a combined academic mission to improve the health and well-being of eastern North Carolina through patient care, education and research.
Position Summary
Provide a professional level skillset to assist the Senior Leadership of the Centralized Business Office (CBO). The CBO is an ever-changing face-paced environment that bills both hospital based and professional based claims to a variety of payors. In the CBO, there are a broad range of workflows to manage that necessitate critical thinking skills to determine proficiencies, optimize revenues, and ensure compliance with both governmental and private payor requirements. This role will work directly under the leadership of the CBO management team.
Responsibilities
1.Assist in the review and interpretation of new billing requirements, assisting in the design and implementation of operational workflows.
2.Researches ways to enhance hospital revenues.
3.Assists in the implementation of financial improvements and tracks achievement of objectives.
4.Review CBO vendor contracts to adjudicate accurate invoicing and payments.
5.Reviews billing office workflows and outcomes to create recommendations for performance improvement.
6.Exercise proficiency in payor portals.
7.Evaluates internal and external data on billing activity, identifying trends and opportunities for improvements in net revenue.
8.Monitor and evaluate gross charges.
9.Creates regular and ad-hoc reports for CBO leadership to assist in the decision-making process.
10.Assist in outcomes of the payor contract management system to ensure account payments are expected.
11.Perform other related duties incidental to the work described herein.
Minimum Requirements
Four year college degree is required- or higher. BBA, BS or BA with a major in Accounting, or related degree is required.
1.Strong analytical skills.
2.Proficient in spreadsheet, word-processing, and presentation software.
3.Ability to work under pressure and balance many competing priorities.
4.Demonstrates effective communication and interpersonal skills
5.Maintains a positive and supportive attitude and demeanor.
6.Professional handling of exposure to confidential/sensitive information
In order to generate the experience necessary to perform this job function, it may be required to rotate through the Centralized Business office functions to gain firsthand knowledge of the overall healthcare billing processes.
General Statement
It is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.
Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.
We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicant's qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.
