Management Consulting Senior Manager

Edera L3C/National Coordination Center (NCC) is a fast-growing healthcare innovation consultancy that addresses today’s issues and helps create tomorrow’s solutions by connecting the brightest minds in healthcare to large, impactful problems. Our L3C designation means we are a “purpose before profit” social enterprise venture that concentrates on a socially beneficial mission to transform organizations rather than being driven to maximize income.

Our team of management, technology, and creative services consultants work collaboratively with industry experts who bring deep experience and expertise to create transformational business solutions. We believe complex challenges and multi-faceted opportunities call for multi-disciplinary approaches and that is how we work. We bring industry best practices from the private sector to government and from government to the private sector to transform healthcare for public and private organizations across the US. Come be part of a national team with great brands at the table making a significant impact on healthcare!

Edera/ NCC is seeking a Management Consulting Senior Manager (DC Resident) who will take ownership of agile project management delivery for client implementations focused on quality, telehealth, workflow improvement, innovation, patient experience, and interoperability. The Senior Manager will work within the Management Consulting capability to lead service and product offering development, project planning, resource management, issue and risk management, and change management.

Sample responsibilities for this position include:

• Driving project teams to leverage detail-oriented, quantitative, and analytical skills and verifying accuracy of collected data to be leveraged for decision-making and dialog.
• Routinely assessing impact of all services on the client to strategize, research, identify, and formulate approach to improvements in work processes to support the client.
• Managing and/or coaching others to provide guidance and direction to team members on analysis and solution development to ensure client (internal and external) and team understand the value being delivered.
• Leveraging a variety of tools, NCC methodologies, and industry best practices to gather data appropriate for projects and objectives.
• Evaluating efficacy of team and individual communications and providing alternate approaches to maximize favorable client interactions and receipt of information.
• Demonstrating subject matter expertise/technical knowledge in one or more domain areas, driving domain knowledge transfers and recommendations; and applying domain/subject matter expertise across programs and multiple projects.
• Managing utilization at the individual and team levels to ensure policy compliance and achievement of target financial goals.
• Embracing changes and helping others navigate changes to projects, tasks, processes, and/or environments, creating a safe environment for the team to raise issues and/or concerns regarding emergent or anticipated changes.
• Mitigating risks and proactively escalating potential resource issues to senior leadership.
• Contributing to firm-wide strategic planning initiatives including goal setting, business development planning, and growth strategy.
• Developing new intellectual capital and/or marketing collateral and content consistent with the business strategy.
• Supporting the identification, recruitment, and development of a qualified and diverse staff within own project or team.
• Developing team members through facilitating training, regularly coaching, identifying development opportunities, strengths and areas for growth, and addressing performance issues.
• Ad hoc tasks in alignment with the management fundamentals of practice oversight.

In this role, ideal candidates possess an innovation mindset and tactical business development acumen to support Edera/NCC’s strategic objectives. The role, responsibilities, and geographical focus may be fluid and develop over time along with the company’s growth.

Required Skills / Qualifications:

Must be a DC Resident

• A Bachelor’s degree from a recognized university
• Minimum of 8 years of experience managing large-scale implementations
• At least 10 years of experience in a professional services firm with client-facing responsibilities
• Willingness to travel. Due to COVID-19, certain on-site client work has been suspended until further notice, however, on-site work may be required on a case-by-case basis for this position

Preferred Skills / Qualifications:

• Master’s degree preferred
• Military health command experience desired
• Strong oral and written communication skills, including presentation skills in MS PowerPoint
• Strong problem solving and troubleshooting skills with the ability to exercise decision-worthy judgment
• Demonstrable skills in MS Visio
• Team execution of SDLC methodologies (Agile, SCRUM, RUP, other)
• Professional certifications (e.g., PMP, Prince2, ProSci) or technology certifications (e.g., ITIL, SAP, Azure, AWS, OCI, PowerBI)

All applicants must be US citizens and able to obtain a Public Trust clearance.  Edera participates in the E-Verify program. Edera is a drug-free workplace.

Edera is an Equal Opportunity and Affirmative Action Employer. Edera prohibits discrimination against individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other category protected by law. Edera takes affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or veteran statu