What are the responsibilities and job description for the Front Desk position at EdFinancial Services?
We are currently seeking an Receptionist to oversee the daily front desk and office operations. This is an opportunity to have a significant impact on the organization. We are seeking an energetic professional dedicated to providing detailed, accurate work and assistance for a diverse environment in which staff and lawyers can thrive.
This position is a blend of administrative, operations, facilities, event and hospitality related task that require the ability to adapt to changing priorities and demands with little or no notice. Candidates who apply should demonstrate exceptional commitment to service excellence, leadership and flexibility to support a team of diverse staff professionals.
Responsibilities:
Serves visitors by greeting, welcoming, and directing them appropriately; notifies company personnel of visitor arrival; maintains security and telecommunications system.
Answer telephone, screen, and direct calls as well as take and relay messages and provide information to callers
Deal with queries from the public and customers
Ensure knowledge of staff movements in and out of the organization
Monitor visitor access and maintain security awareness
Provide general administrative and clerical support
Maintain an appointment diary either manually or electronically
Qualifications:
Proficient in Microsoft Office
Scan, upload and file documents
Able to type 35 wpm minimum
Strong phone skills
Demonstrated ability to read, write, and speak English
Comfortable multi-tasking and prioritizing tasks without guidance
Excellent attention to detail
Excellent interpersonal skills
