What are the responsibilities and job description for the Termite Manager position at Edge Pest Control?
Edge is one of America’s most successful and fastest growing full-service pest control companies! Edge has been on the Inc 5000 fastest growing companies for the past 6 consecutive years and is projected to accelerate its growth every year moving forward. We operate in 9 states with 19 branch offices and are rapidly expanding.
Why Edge?
- Competitive based on experience
- Free medical, dental, and vision plans available for employee and family
- Free life insurance and accidental death & dismemberment insurance
- Increased financial compensation as the Branch grows in revenue
- Company paid state and government licensing
- Company vehicle provided
- Essential business
In this role, you will take part in managing our termite program across several of our branch locations.
Responsibilities include:
- Manage employee and customer retention
- Ensure quality of servicing through focusing on employees
- Interact with customers to answer concerns, save accounts, and demonstrate value of services
- Manage all P&L for the branch
- Expand branch service type capability
- Responsible for and measured by service completion, customer retention, and number of re-services
- Coach and train termite specialists
- Conduct job interviews and hire employees to a growing team
- Travel up to 75%
- Five years of termite experience (required)
- Two years of operational management experience (required)
- College degree (preferred)
- Must have a current and valid driver’s license with acceptable driving record
- Must pass a criminal background check and drug test
- Able to lift up to 50 lbs.
- Relocation may be required.
Required Skills:
- Ability to interact with customers, determine the root of their concerns, provide answers to their questions, and demonstrate the value of the services provided
- Ability to interact with Technicians and show a genuine interest and concern about them, their families, and their performance
- Excellent communication and organizational skills to provide exceptional customer service
- Demonstrate and practice a high level of integrity and professionalism
- Working knowledge of Microsoft Office
Additional Information
All your information will be kept confidential according to EEO guidelines.