Customer Servicer Sales Representative

Job Description

Join Edik Davidyan Farmers Insurance Agency, a leading insurance agency that is seeking a bilingual (Armenian and English) Customer Service Sales Representative to join our team. We take pride in our commitment to delivering exceptional service and building meaningful relationships with our clients. 

As a Customer Service Sales Representative, you will play a crucial role in providing personalized insurance solutions to our clients. You'll be responsible for handling customer inquiries, offering expert advice, and nurturing client relationships. This is an exciting opportunity to join a dynamic team and contribute to our continued success. 

If you have a passion for customer service, excellent communication skills, and a desire to make a positive impact in the insurance industry, we invite you to apply now and join our team at Edik Davidyan Farmers Insurance Agency.

Benefits

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Evenings Off

Responsibilities

• Client Engagement: Build rapport with clients and provide exceptional customer service by addressing inquiries and concerns.
• Sales Support: Identify cross-selling opportunities to enhance client portfolios
• Policy Review: Conduct regular policy reviews to ensure clients have the most up-to-date coverage.
• Relationship Management: Foster long-term relationships with clients to enhance customer retention and satisfaction.

Requirements

• Licensing: Must possess or be willing to attain a Property & Causality and/or Life & Health insurance license
• Bilingual: Armenian and English required
• Experience: Previous experience in insurance sales or customer service is preferred.
• Communication Skills: Excellent verbal and written communication skills to effectively interact with clients
• Customer-Focused: A genuine desire to provide exceptional service and exceed client expectations
• Adaptability: Ability to work effectively in a hybrid remote work environment
• Team Player: Collaborate with a team of professionals to achieve collective goals
• Reliably Commute: Fontana, CA or planning to relocate before starting work