First Shift, Hospitality Specialist (Dining Services Assistant)

Hospitality Specialist (Dining Services)- Full-time OR part-time

1st Shift, 6:15a - 2:45p.

OR

2nd Shift, 3:30pm - 7:30 pm

Pay:

$14-$16 plus $.85/hour bonus pay!

Enjoy our comprehensive benefit plan:

• Weekly pay
• We also pay extra for experience
• 403b employer match
• Generous PTO starts accruing immediately
• Employee referral bonus program
• Opportunity for 90 day and annual wage increases
• Tuition reimbursement
• Opportunity for advancement
• Affordable Health insurance
• Dental insurance
• Life insurance
• Flexible spending account
• Great co-workers
• A rewarding career where you can bring joy to your residents

Summary: Responsible for taking all food orders and efficiently delivering food and drinks while creating an overall enjoyable dining experience and promoting a clean, safe and neat environment for guests..

Essential Duties and Responsibilities:

· Take part in daily pre-shift production meetings conducted by kitchen leads; ensure questions/concerns are addressed before mealtime.

· Promptly and warmly greet guests in the dining room and make all food orders in an efficient manner, following the established steps of service and demonstrating knowledge of specialized diets and allergens.

· Demonstrate a complete understanding of all menu items and ingredients. As requested, accommodate reasonable requests, and note preferences.

· Communicate directly with cooks to ensure that orders are delivered correctly and all special requests are addressed and accommodated.

· Exhibit exceptional communications skills, ability to get along well with others, demonstrate flexibility and patience along with and interest in people and a willingness to verbally communicate with guests and staff.

· Maintain a high level of sensitivity and confidentiality regarding any personal or medical information that is shared.

· Deliver food promptly and professionally following the established steps of service and maintaining safe food handling and sanitation standards. Follow up periodically to assist with any additional needs or requests.

· Promptly address and correct any complaints or issues. Relay relevant information or complaints directly to supervisor.

· Ensure that the dining room is properly set-up prior to and after service period. Keep clean and neat while meeting all established sanitation standards.

· Operate equipment, including but not limited to fire extinguisher, telephone, coffee machine and dish machine.

· Work alongside staff of other departments in performing job duties and for any special events or functions.

· Perform other duties and functions as assigned.

Education and Experience: Minimum of high school degree or equivalent required. Hospitality experience preferred, but not required.

Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other associates of the organization.

Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; to compute rate, ratio, and percent.

Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to follow direction from lead staff.

Physical Demands: While performing the duties of this job, the employee is regularly required to stand and walk for extended periods, talk or hear, and taste or smell. The employee frequently is required to walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds.

Work Environment: While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals. The noise level in the work environment is usually moderate. This shift allows for a required 30 minute unpaid lunch break and one 15-minute paid breaks.

Full benefits, PTO accrues immediately. Excellent opportunity to work a meaningful job serving older adults.

Job Types: Full-time, Part-time

Pay: $14.00 - $16.00 per hour

Expected hours: 8 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Shift:

• 8 hour shift
• Day shift

Work setting:

• Inpatient
• Long term care
• Nursing home

Work Location: In person