IT NERC Intern

General Description:

EDPR is providing an internship for our NERC program by engaging our interns in the core of our operations. As a valued member of the team, the intern will do exciting, challenging work, solve real-world problems, and make a meaningful impact.

The intern will actively participate in both special projects to enrich their experience and maximize their exposure to the EDPR's mission and work alongside full-time engineers to experience the daily expectations and relationships required for success on a high-performance technical team. Most importantly, EDPR's IT is a team in which all employees are vital to the company's success, and value a respectful and friendly collaborative environment.

This is a 10-week full-time and paid internship that will start on or around June 3, 2024 with an end date of around August 9, 2024.

Main Accountabilities:

• Provide smart hands support for telecommunications infrastructure and services
• Knowledge on network devices (Routers, switches, firewalls) and protocols.
• Document all support work and update existing Standard Operating Procedures
• Installing, removing or swapping equipment
• Support and assist in the troubleshooting and testing of network equipment and servers.
• Maintain network and infrastructure inventory database.
• Replace failed networking components as needed
• Support on requirements for compliance stakeholders
• Update and refresh hardware, operating systems, firmware and software to provide needed functionality and security
• Auditing network elements and updating systems of record

Minimum Qualifications:

• Clear understanding of concepts like Network Design, troubleshooting, monitoring, support and Management;
• Fundamental understanding of and hands-on experience with network technologies including firewalls, routing/switching, VLANs, and 802.11a/b/g/n/ac wireless
• Understanding of Microsoft products and/or complementing products preferred
• Competency in Analytical Problem Solving, Strong Communication, Customer/Partner Relationships, and Technology Expertise preferred