Citrix CVAD engineer-consultant for direct healthcare industry client
Citrix Virtual Apps and Desktops ( CAVD )
- This is a hybrid position that is primarily remote.
Flexibility to work onsite in NYC midtown on an as-needed basis is required.
Responsibilities:
- CVAD Administration and Management on an enterprise level
- Conducting operations procedures on Citrix Provisioning Services (PVS) platform
- 3rd level support for help desk tickets in resolving end user issues
- Serve as liaison to vendors (e.g. Microsoft, Citrix) to facilitate problem resolution.
Requirements:
- Excellent analytical, problem solving, interpersonal and written/verbal communication skills
- 5 years of experience supporting CVAD environments: Citrix Published Apps, Desktops (VDI and RDSH) / StoreFront / Workspace client on Windows, MAC, ChromeOS, iPads etc.
- Direct, hands on experience with Citrix PVS operations is a *mandatory* requirement
- Solid foundational knowledge and experience in supporting Windows OS, Active Directory, Group Policies, Citrix Policies, LAN/WAN Networking
- Experience in Healthcare field, inclusive of thin client (IGEL, ChromeOS, Wyse etc) implementations strongly preferred.
- Experience in supporting CVAD in conjunction with Imprivata OneSign strongly preferred
- Availability for off hours work (night /weekend, 1-2 times a week) is a requirement
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