Intake Specialist

EDSI
Clarksville, TN Full Time
POSTED ON 12/4/2021 CLOSED ON 3/3/2022

What are the responsibilities and job description for the Intake Specialist position at EDSI?

Job Description:


Do you have a passion for making a difference in someone’s life? Are you goal driven? Then the Intake Specialist position is for you! We are seeking a dynamic and team-oriented individual to join our spirited team.

As the Intake Specialist, you will assist in career planning and employment referrals. You will provide excellent customer-centered services designed to enhance and re-engage job seekers into the workforce while supporting the overall intake process for the career centers.

Successful Elements:

  • Provide information about WIOA services and the services of partner agencies and organizations to jobseekers
  • Facilitate intake and orientation with jobseekers and make initial referrals to help resolve issues that may impede successful job placements
  • Perform proactive outreach and follow-up with candidate pipeline to ensure successful program engagement to include initial appointment reminder calls, rescheduling of missed appointments, outreach to disengaged participants, and assistance with securing needed documentation.
  • Represent EDSI on various committees and workgroups as assigned

Bring your expertise to EDSI and live our values every day: Show Up, Smile and Support!

About EDSI:

EDSI is a progressive, forward-thinking, family-owned company that is B Corp Certified.

www.edsisolutions.com
Required Experience:


Required Experience and Education:

  • Ability to prioritize tasks, document visits and contacts, and maintain flexibility
  • Proven verbal and written communication skills
  • Attention to detail and proficient in Microsoft Office Suite required
  • High school diploma required; College degree or equivalent experience preferred
  • Customer service experience required
  • Must have a valid driver’s license, clean driving record and reliable transportation

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