Transition Specialist

Scope of Position: Provide case management, career counseling and transitional support to service members, and their spouses, that are within 6 months of transitioning from active-duty status. Provide support and assistance in all areas related to gaining and/or retaining employment and career advancement upon leave of active duty.

Essential Functions:

• Provide individualized assessment of work, family and personal development needs and opportunities
• Determine WIOA eligibility and accurately complete required documentation for enrollment
• Build professional one-on-one working relationships with transitioning service members or their spouses, to assist in eliminating challenges that are hindrances to obtaining and retaining employment
• Link transitioning soldiers exiting military service with regional opportunities that fit their skill set
• Work with Veteran Employment representatives to leverage opportunities for transitioning soldiers and eligible spouses
• Encourage transitioning service members or their spouses to participate in, and follow through with planned activities as outlined in contract with funding agency
• Oversee customer activities and assist with workshop schedules
• Create solutions to customer attendance problems
• Maintain organized database of customers and keep detailed documentation of all contacts
• Maintain customer files as specified by contractor
• Complete accurate and timely data entry as required
• Share information with appropriate staff and/or funding agencies
• Provide consistent and comprehensive case management follow-up ensuring that contacts are made as required by specific contract and accommodating customer work schedules
• Document all participant contacts and activities in case progress notes
• Assist in the preparation of project reports as needed
• Ensure that positive outcomes and goals are met as required by contract
• Work with the team on implementing processes that increase customer engagement

• Other duties as assigned

• Career counseling experience required

• Ability to prioritize tasks and document visits and contacts
• Demonstrated telephone, computer, and written communication skills
• Ability to maintain flexibility as needs of contract or contractor require

• Able to work fully onsite, fully virtual or in a hybrid environment

• Bachelor’s degree in education, social work, human resources or a related area is required
• Knowledge of Microsoft Office programs
• Knowledge of or familiarity with transition services and processes as they relate to service members leaving the military (Preferred)