Job Posting for Program Manager - Digital Communications at Edward Jones

Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 8 million clients and 19,000 financial advisors across the U.S. and Canada, we’re proud to be privately-owned, placing the focus on our clients rather than shareholder returns.

Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.

People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.

View our Purpose, Inclusion and Citizenship Report.

¹Fortune 500, published June 2023, data as of December 2022. Compensation provided for using, not obtaining, the rating.

Team Overview:

You may be surprised to know that Edward Jones employs thousands of technical resources - all focused on creating world-class experiences for our clients and branch offices. If you’ve considered Edward Jones in the past, it’s time to take another look. We are in the midst of embracing a modern, cloud-based architecture and are looking for exceptional individuals that want to be a part of that future.

We've invested millions of dollars into new technology platforms to help improve what matters most in our industry, client experience. We're currently implementing a modern, cloud-based architecture and are looking for talented, and motived professionals that want to be part of providing the best client experience and financial resources possible.

What You'll Do:
Within the Digital, Data and Operations organizations, the Transformation, Culture and Communications (TCC) team is looking for a Program Manager to oversee a diverse group of projects, typically involving multiple disciplines, to support the delivery of our firm's transformation.

The Program Manager will oversee all aspects of a diverse project or multiple projects, typically involving multiple disciplines to support teams in the Digital, Data and Operations functions. They will utilize expertise and leadership skills to resolve issues and ensure project goals and requirements are met and utilize Scrum/Agile development techniques and tools for team collaboration, issue tracking and backlog management.

Here are a few of the key responsibilities you will be a part of:

Manage multiple, large-scale projects with direction from business owners
Partner with business areas and stakeholders to define and outline project stakeholders, objectives, milestones, measurements and risks
Monitor, track and communicate progress through project plans. Create clear, professional plans to ensure work is completed efficiently and on time
Lead issue and risk identification & resolution
Plan and facilitate meetings to communicate progress, collaborate with teams and develop solutions to meet program or project goals
Develop and deliver project communications and support
Build project plans in agile tools to ensure work is correctly reflected to drive team collaboration, track work and share progress
Achieve objectives by contributing information and recommendations to strategic plans

What Experience You'll Need:

Bachelor's degree and/or equivalent experience
3 years of experience leading projects and/or programs
3 uears of industry or position -related experience

What Could Set You Apart:

Experience in IT communications, Marketing, or Public Relations
Financial Industry Experience
Project Management Certification (PMP or similar)

***Candidates that live within in a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with preference for Tuesday through Thursday***

At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.

Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones

Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones

Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.

At Edward Jones, we value and respect our associates and their contributions, and we recognize individual efforts through a rewards program that promotes a long-term career, financial security and well-being. Visit our career site to learn more about our total compensation approach, which in addition to base salary, typically includes benefits, bonuses and profit sharing. The salary range for this role is based on national data and actual pay is based on skills, experience, education, and other relevant factors for a potential new associate:

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Program Manager - Digital Communications

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