What are the responsibilities and job description for the Quality Analyst Lead position at EDWARD JONES?
At Edward Jones, we help clients achieve their serious, long-term financial goals by understanding their needs and implementing tailored solutions. To ensure a personal client experience, we have located our 15,000 branch offices where our more than 7 million clients live and work.
In a typical branch office, a financial advisor meets with clients and receives branch office support, so they can focus on building deep relationships with clients. Headquarters associates in St. Louis, Tempe and Mississauga provide support and expertise to help U.S. and Canada branch teams deliver an ideal client experience. We continue to grow to meet the needs of long-term individual investors.
In a typical branch office, a financial advisor meets with clients and receives branch office support, so they can focus on building deep relationships with clients. Headquarters associates in St. Louis, Tempe and Mississauga provide support and expertise to help U.S. and Canada branch teams deliver an ideal client experience. We continue to grow to meet the needs of long-term individual investors.
- Responsible for delivering on traceability, reporting and analysis within delivery team or project team and coordinating on Quality Chapter deliverables across multiple delivery teams
- Authors the Quality strategy for the delivery team, with an eye on the product strategy
- Authors test scripts with no directions and reviews scripts for others with less experience
- Master and able to mentor on building and maintaining effective relationships with peers in Product, UX, and Architecture to drive execution of QA strategy
- Summarize findings and analyze the impact and recommend solutions across /delivery projects. Facilitate communication on the findings with the affected delivery teams/products/projects and lead some solutions
- Stays calm under pressure. Able to express negative thoughts in a positive way. Supports open channels of communication across delivery teams and at a product level
- Presents ways to reduce the test debt and ways to speed delivery of new features
- Communicates appropriate information based on the needs of the audience in a way that moves the individuals or groups towards appropriate action. Effectively persuades others to support team transformation & QA maturity
- Serves as a role model to the teams by remaining flexible to meet changing and sometimes opposing demands, regularly identifies obstacles to change by anticipating future consequences and trends accurately.
- Identifies alternative ways to improve processes and communicates benefits to others
- Aligns individual objectives with chapter and firm objectives. Understands the impact that their work has on others. Leverages firm strategy in developing solutions
- Proficient at organizing and deliver in an agile fashion by effectively using Jira and participating in Agile ceremonies
- Preferred Bachelor's degree in Information Systems or Computer Science preferred, or related work experience
- Master at Defect tracking software for Agile teams. i.e. Jira, Qtest, etc
- Proficient with the following technical skills: Selenium, SoapUI, Cucumber, automation framework experience
- Proficient with working collaboratively with product teams to develop, maintain, and implement applications, regarding digital accessibility technologies, policies, standards, and best practice
- 7 years experience documenting test plans, expected test results, actual test results, identified issues, and steps to replicate accessibility findings
- Proficient in mentoring and/or coaching multiple product teams within an Agile software development organization
- Proficient in strong written, verbal, and presentation communication skills including the ability to create and maintain best practice documentation and practices, used across multiple systems and functional areas
- Responds well to direction, embraces feedback, and champions change
- Ideal candidate will have experience and understanding of financial services industry and regulatory requirements
- 2021 FORTUNE 100 Best Companies to Work For® By Great Place to Work® and FORTUNE Magazine – Edward Jones was named No. 20 on the list.
- From FORTUNE ©2021 FORTUNE Media IP Limited. All rights reserved. Used under license. FORTUNE and FORTUNE 100 Best Companies to Work For are registered trademarks of Fortune Media IP Limited and are used under license. FORTUNE and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Edward Jones Investments.
- 2021 Corporate Equality Index – Edward Jones joins the ranks of 767 major U.S. businesses that received top marks in the Foundation’s 19th annual scorecard on LGBTQ workplace equality.
- From The Human Rights Campaign. All Rights Reserved
- 2021 Training Top 100 list - Edward Jones ranked No. 19, up six spots from last year in its 21st consecutive year on this prestigious list.
- J.D. Power, 2021 – Edward Jones has ranked "highest in Employee Advisor Satisfaction among Financial Investment Firms" in the J.D. Power 2021 U.S. Financial Advisor Satisfaction Study.
- Edward Jones received the highest score among employee advisors in the J.D. Power 2007,2008, 2010, 2012-2015, 2017-2021 Financial Advisor Satisfaction Studies of employee advisors’ satisfaction among those who are employed by an investment services firm. Visit jdpower.com/awards for more information.
Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.
At Edward Jones, we value and respect our associates and their contributions, and we recognize individual efforts through a rewards program that promotes a long-term career, financial security and well-being. [ Link removed ] - Click here to apply to Quality Analyst Lead to learn more about our total compensation approach, which in addition to base salary, typically includes benefits, bonuses and profit sharing. The salary range for this role is based on national data and actual pay is based on skills, experience, education, and other relevant factors for a potential new associate:
Salary: $76798 - $130764
Category: Headquarters
Recommended Skills
- Good Manufacturing Practices
- Certified Global Meeting Planner
- Raw Materials
- Quality Management Systems
- Technical Services
- Corrective And Preventive Action (Capa)
Salary : $76,798 - $130,764
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