What are the responsibilities and job description for the Senior Network Analyst - DDI position at EDWARD JONES?
At Edward Jones, we help clients achieve their serious, long-term financial goals by understanding their needs and implementing tailored solutions. To ensure a personal client experience, we have located our 15,000 branch offices where our more than 7 million clients live and work.
In a typical branch office, a financial advisor meets with clients and receives branch office support, so they can focus on building deep relationships with clients. Headquarters associates in St. Louis, Tempe and Mississauga provide support and expertise to help U.S. and Canada branch teams deliver an ideal client experience. We continue to grow to meet the needs of long-term individual investors.
In a typical branch office, a financial advisor meets with clients and receives branch office support, so they can focus on building deep relationships with clients. Headquarters associates in St. Louis, Tempe and Mississauga provide support and expertise to help U.S. and Canada branch teams deliver an ideal client experience. We continue to grow to meet the needs of long-term individual investors.
Team Overview:
The Headquarters Network Services team is responsible for the delivery of highly available and high performing DDI, load balancing, and routing and switching services, for Edward Jones' data center and cloud environments. This includes operations and maintenance activities, as well as research, design, and implementation of new solutions. We are seeking a talented, experienced, and innovative individual who can adapt and deliver results in this challenging and rapidly changing environment. The position's work schedule is typically 8-5pm local time, Monday-Friday. Work outside these hours is required as described below. Candidates capable of working a hybrid position at our St. Louis or Tempe Campuses are preferred.
What You'll Do...
The Headquarters Network Services team is responsible for the delivery of highly available and high performing DDI, load balancing, and routing and switching services, for Edward Jones' data center and cloud environments. This includes operations and maintenance activities, as well as research, design, and implementation of new solutions. We are seeking a talented, experienced, and innovative individual who can adapt and deliver results in this challenging and rapidly changing environment. The position's work schedule is typically 8-5pm local time, Monday-Friday. Work outside these hours is required as described below. Candidates capable of working a hybrid position at our St. Louis or Tempe Campuses are preferred.
What You'll Do...
- Fulfill requests from Firm application and compute teams for network services such as load balancing, DNS/DHCP, and network port assignments. This will require work outside the 8-5pm, Monday-Friday, time.
- Perform hardware and software upgrades to insure the reliability of Firm DDI systems, routers, switches, and load balancers. This will require work outside the 8-5pm, Monday-Friday, time.
- Respond quickly to network issues and outages, determine the root cause of the problem, and restore network functionality. This will require work outside the 8-5pm, Monday-Friday, time.
- Assist/advise customers with interfacing their systems to network services. This will require work outside the 8-5pm, Monday-Friday, time.
- Perform on-call duties 4-6 times per year where you'll respond to network outages 24 hours a day for seven consecutive days.
What Experience You'll Need...
- A bachelor's degree in Information technology preferred, or equivalent work experience
- Minimum 5 years of experience working with enterprise network solutions (HW and SW defined networks, routing, switching, application load balancing, DDI, network management platforms, and packet analysis)
- DDI experience – Infoblox experience strongly preferred
- Experience with BGP, OSPF, TCP/IP,
- Experience with Cloud IaaS with MS Azure
- Experience with IaC
- Experience with Cisco Nexus 9K platforms
- Experience with f5 LTM and GTM platforms
- Experience with VMware NSX and Avi preferred.
- Experience with investigating complex network related issues
- Ability to mentor and build the technical skills of others, and foster a strong and collaborative team environment
- Ability to establish and maintain effective relationships throughout the organization and with partners / vendors
- Excellent analytical and problem-solving skills
- Excellent collaboration and communication (written and verbal) skills
- Ability to multi-task and participate in large, complex, and concurrent projects
**Candidates that live within in a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with preference for Tuesday through Thursday.**
- 100 Best Workplaces for Millennials in 2022, published Fortune July 2022, Great Places to Work® data as of March 2022. Compensation provided for using, not obtaining, the rating.
- Edward Jones was recognized as one of the Best Workplaces for Millennials by Great Places to Work® and Fortune® magazine. The privately held firm ranked No. 2 overall, in its fourth appearance on the list.
- 2022 Fortune Best Workplaces for Women, published September 2022, research by Great Places to Work®, data as of August 2021. Compensation provided for using, not obtaining, the rating.
- Edward Jones has been named to the 2022 Best Workplaces for Women list by Great Places to Work® and Fortune® magazine, ranking No. 45.
- 2022 Fortune's 100 Best Companies to Work For, published April 2022, research by Great Place to Work®, data as of August 2021. Compensation provided for using, not obtaining, the rating.
- For the 23rd time, Edward Jones has earned a spot on the Fortune 100 Best Companies to Work For® ranking by Great Places to Work® and Fortune® magazine. Edward Jones ranked No. 35 on the prestigious 2022 list.
- 2022 Best Places to Work For LGBTQ Equality, Great Place to Work® in partnership with Human Rights Campaign Foundation, published Equity Magazine January 2022, data as of July 2021. Compensation provided for using, not obtaining, the rating.
- Edward Jones scored 100 percent on the Human Rights Campaign Foundation's 2022 Corporate Equality Index (CEI) the nation's foremost benchmarking survey and report measuring corporate policies and practices related to LGBTQ workplace equality. The ranking designated Jones as one of the best places to work for LGBTQ Equality.
Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.
At Edward Jones, we value and respect our associates and their contributions, and we recognize individual efforts through a rewards program that promotes a long-term career, financial security and well-being. Visit our career site to learn more about our total compensation approach, which in addition to base salary, typically includes benefits, bonuses and profit sharing. The salary range for this role is based on national data and actual pay is based on skills, experience, education, and other relevant factors for a potential new associate:
Salary: $78795 - $134163
Category: Headquarters
About the Company:
EDWARD JONES
Edward Jones is unlike any other investment firm. We believe that everything from our client-focused guiding principles, business philosophy and model, 33,000 dedicated associates, and our more than 10,000 branch offices throughout the U.S. and through our affiliates in Canada and the U.K make us unique. We are a leader in the financial services industry, yet we take a personal approach to business that starts with a face-to-face meeting between a Financial Advisor and an individual investor.
Every aspect of our business – from the location of our offices to the investments and services we offer – is aligned to help us better understand and meet our clients' unique needs. We strive to best serve our clients while providing our associates with the tools and resources they need to achieve more in their careers and lives. As the largest financial services firm to maintain a partnership structure, everyone feels a shared sense of purpose and accomplishment, and all full-time associates (whether they work at our headquarters or a branch office) have the opportunity to earn ownership in the firm. Edward Jones has been named to FORTUNE magazine's "100 Best Companies to Work For" list nine times with six top 10 finishes, including the No.4 ranking in 2008.
Search for jobs to learn more about our exciting Financial Advisor, Headquarters, Branch Office Administrator and Internship openings.
Company Size:
10,000 employees or more
Industry:
Financial Services
Founded:
1922
Website:
http://careers.edwardjones.com/us/index.html
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