What are the responsibilities and job description for the Senior Solutions Train Engineer position at EDWARD JONES?
At Edward Jones, we help clients achieve their serious, long-term financial goals by understanding their needs and implementing tailored solutions. To ensure a personal client experience, we have located our 15,000 branch offices where our more than 7 million clients live and work.
In a typical branch office, a financial advisor meets with clients and receives branch office support, so they can focus on building deep relationships with clients. Headquarters associates in St. Louis, Tempe and Mississauga provide support and expertise to help U.S. and Canada branch teams deliver an ideal client experience. We continue to grow to meet the needs of long-term individual investors.
In a typical branch office, a financial advisor meets with clients and receives branch office support, so they can focus on building deep relationships with clients. Headquarters associates in St. Louis, Tempe and Mississauga provide support and expertise to help U.S. and Canada branch teams deliver an ideal client experience. We continue to grow to meet the needs of long-term individual investors.
Team Overview:Digital Portfolio Operations Vision Statement: Be the invaluable partner to Digital Portfolios by bridging execution excellence with operational intelligence
Digital Portfolio Operations Mission Statement: Create the optimal operating rhythm, continuous improvement, and execution insights to ensure digital portfolios deliver value to their stakeholders
Our Products & Services include:
At Edward Jones, our community of Technology professionals builds leading-edge technology solutions that are transforming the way our 7 million clients connect with the firm. With an intense focus on enhancing the relationship between the financial advisor and the client, we're designing systems that make it easier, faster, and better for our branch offices and the clients they serve.
In this role, you will be as a Solution Train Engineer, managing potentially multiple ARTs. This will be one of the first times the firm will be leveraging this role, so being able to adapt to change, shape and evaluate the responsibilities of the role (in relation to other roles) will be an important aspect to consider. The Solution Train Engineer is a master of facilitation in driving outcomes and communicating with impact.
We're seeking an exceptionally talented Senior Release Train Engineer/Solution Train Engineer with a specific focus on the following:
What you'll do…Plan
Manage and optimize the flow of value through the Agile Release Train (ART) using various tools, such as the Program and Solution Kanban’s and other information radiators
Plan, facilitate and organize SAFe Program Increment Planning within and across ARTs, including continuous identifying and monitoring of risks, dependencies, and effectively communicating status with impact to senior leaders as a single point of contact for that ART(s)
Facilitate PI Planning readiness by fostering a Continuous Exploration process which drives the synthesis of a Vision, a Roadmap, and Backlogs, and through Pre- and Post-PI Planning meetings across several digital product portfolios
Strategize
Share an agile mindset with a focus on Lean Agile principles and concentration on Systems thinking
Use negotiation skills
Contribute to the advancement and improvement of agile practices within the organization while supporting the APMO and the Product and Agile Center of Excellence, especially when it comes to managing across ARTs
Understands which meaningful metrics to track, how to interpret them, and how to course correct when the numbers are telling you things are headed out of bounds
Facilitate ART/end to end System Demos, Showcases, Solution Roadmap Reviews, and other communication cadences to key leaders and stakeholder audiences that provide an end to end story
Help manage and communicate risks and dependencies across the ART. Escalate and track impediments
Provide input on resourcing to address critical bottlenecks, gaps, and evolution of roles and responsibilities as the firm matures in agile practices
Collaborate
Servant leader – serve the Digital community as a primary escalation contact for ARTs.
Work with the Agile Release Trains, as well as internal and external stakeholders, to influence and drive decision making and support organizational project or product teams
Work with Agile coaches, Product Project Leaders, and other RTEs to understand and communicate status, dependencies, and leveraging the tools consistently and effectively
Ensure infrastructure and security work is included in planning and tracking
Encourage collaboration between product teams and System and Solution Architects/Engineering Work with Product and Solution Management, Product Owners, and other stakeholders to help ensure strategy and execution alignment
Fulfill any reporting needs for program, product, or digital leadership as needed
Aligns with and works in tandem with Product Management on the planning and execution of product deliverables
Partner with portfolio owners to help facilitate and triage initial intake or major scope changes from business owners
Lead/Mentor
Provide a safe space which promotes relentless improvement and continuous learning
Guide and coach the RTEs and Product PLs on how to use agile practices and principles, as well as mindsets, to deliver quality products and business value
Builds and supports high-performing Agile teams and Agile Release Trains
Key point of feedback on building highly effective teams - seek and give unbiased, candid and meaningful feedback
Execution:
Approaches delivering the right outcomes differently, with a focus on prioritization, speaking courageously, effective communication and collaboration, and embracing change and ambiguity
Use data, stakeholder insights, logic, and expertise to move forward through ambiguity
Fully understand problems and opportunities, as well as what led to them, before deciding on a solution
Make high-quality, efficient decisions by selecting the right approach for the task at hand
Speak courageously and share relevant, timely information with others, regardless of level, to achieve optimal outcomes
Collaborate and communicate in ways that push our business forward
Celebrate, recognize and hold each other accountable to completing work that moves us toward our purpose
Embrace change and challenges as opportunities to work together toward better results
Deepen social awareness by observing and listening to others with empathy and curiosity
Build upon your relationships with others to increase trust, belonging and positive impact
Digital Portfolio Operations Mission Statement: Create the optimal operating rhythm, continuous improvement, and execution insights to ensure digital portfolios deliver value to their stakeholders
Our Products & Services include:
- Strategic Enablement: Business Alignment, Engagement Model, Stakeholder Feedback
- Delivery Excellence: Planning, Metrics & Analytics, Reporting, Insights, & Storytelling
- Team Enablement: Onboarding, Tools & Process Optimization, and Content Management
At Edward Jones, our community of Technology professionals builds leading-edge technology solutions that are transforming the way our 7 million clients connect with the firm. With an intense focus on enhancing the relationship between the financial advisor and the client, we're designing systems that make it easier, faster, and better for our branch offices and the clients they serve.
In this role, you will be as a Solution Train Engineer, managing potentially multiple ARTs. This will be one of the first times the firm will be leveraging this role, so being able to adapt to change, shape and evaluate the responsibilities of the role (in relation to other roles) will be an important aspect to consider. The Solution Train Engineer is a master of facilitation in driving outcomes and communicating with impact.
We're seeking an exceptionally talented Senior Release Train Engineer/Solution Train Engineer with a specific focus on the following:
What you'll do…
Qualifications
What Experience You Need:Bachelor's degree required
Ability to facilitate and work with leaders at the Portfolio and senior leader levels
7 years of Technology experience leading projects, products and/or programs is required.
Advanced knowledge of the Lean-Agile mindset, using various methodologies, techniques, and frameworks, such as Scrum, Kanban and XP, to deliver solutions.
Experience using Jira, Clarity, HP ALM (QC), and other enterprise tools track the delivery of value from the Portfolio to the Product and Team levels.
Leadership and management experience.
Excellent people and product management skills.
Outstanding communication, facilitation, negotiation, and coaching skills.
What Experience You Need:
What Could Set You Apart:
- Certified SAFe Program Consultant (SPC) highly desired.
- Experience and ability to navigate Wealth Management (Acumen) a plus
- 2 years of experience as a Release Train Engineer or in a similar role preferred
- Agile or SAFe certifications preferred.
- 2021 FORTUNE 100 Best Companies to Work For® By Great Place to Work® and FORTUNE Magazine – Edward Jones was named No. 20 on the list.
- From FORTUNE ©2021 FORTUNE Media IP Limited. All rights reserved. Used under license. FORTUNE and FORTUNE 100 Best Companies to Work For are registered trademarks of Fortune Media IP Limited and are used under license. FORTUNE and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Edward Jones Investments.
- 2021 Corporate Equality Index – Edward Jones joins the ranks of 767 major U.S. businesses that received top marks in the Foundation’s 19th annual scorecard on LGBTQ workplace equality.
- From The Human Rights Campaign. All Rights Reserved
- 2021 Training Top 100 list - Edward Jones ranked No. 19, up six spots from last year in its 21st consecutive year on this prestigious list.
- J.D. Power, 2021 – Edward Jones has ranked "highest in Employee Advisor Satisfaction among Financial Investment Firms" in the J.D. Power 2021 U.S. Financial Advisor Satisfaction Study.
- Edward Jones received the highest score among employee advisors in the J.D. Power 2007,2008, 2010, 2012-2015, 2017-2021 Financial Advisor Satisfaction Studies of employee advisors’ satisfaction among those who are employed by an investment services firm. Visit jdpower.com/awards for more information.
Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.
At Edward Jones, we value and respect our associates and their contributions, and we recognize individual efforts through a rewards program that promotes a long-term career, financial security and well-being. [ Link removed ] - Click here to apply to Senior Solutions Train Engineer to learn more about our total compensation approach, which in addition to base salary, typically includes benefits, bonuses and profit sharing. The salary range for this role is based on national data and actual pay is based on skills, experience, education, and other relevant factors for a potential new associate:
Salary: $106916 - $182047
Category: Headquarters
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