What are the responsibilities and job description for the Team Leader - Digital Delivery Services position at EDWARD JONES?
At Edward Jones, we help clients achieve their serious, long-term financial goals by understanding their needs and implementing tailored solutions. To ensure a personal client experience, we have located our 15,000 branch offices where our more than 7 million clients live and work.
In a typical branch office, a financial advisor meets with clients and receives branch office support, so they can focus on building deep relationships with clients. Headquarters associates in St. Louis, Tempe and Mississauga provide support and expertise to help U.S. and Canada branch teams deliver an ideal client experience. We continue to grow to meet the needs of long-term individual investors.
In a typical branch office, a financial advisor meets with clients and receives branch office support, so they can focus on building deep relationships with clients. Headquarters associates in St. Louis, Tempe and Mississauga provide support and expertise to help U.S. and Canada branch teams deliver an ideal client experience. We continue to grow to meet the needs of long-term individual investors.
Team Overview:
We are looking for a driven servant-leader with experience in both Agile practices and traditional project management along with a passion for associate development. The Delivery Services leadership team facilitates and assists with removing barriers and escalating cross-project and cross-team roadblocks impacting the project leaders, scrum masters, and release train engineers.
What you'll do... Utilize in-depth knowledge of the Product Management and lean Agile framework to recommend innovations that enhance and/or provide a competitive advantage to the organization.
Ability to provide clear direction and support to Project Leaders, Scrum Masters and Release Train Engineers leading efforts across Technology (Business Solutions Development & Shared Technology Services
Be accountable to help associates effectively deploy Product & Agile methodologies toward meeting commitments.
Coach and mentor project management and Agile principles.
Creative approach to problem-solving with the ability to focus on details while maintaining the “big picture” view
Establish and maintain effective communications and relationships across countries (US and Canada), departments, business areas, and vendors.
Align team activities and responsibilities with department, division and firm’s strategic direction.
Develop and execute on-going improvements to all processes related to the Digital Portfolio as well as divisional opportunities.
Ensure prudent use of the firm’s financial resources.
Provide leadership, development, and mentoring through examples and timely feedback.
Provide leadership and guidance for associate’s professional development.
Lead performance development and provide trimester and annual assessments for associate team members
Ability to lead and implement improved project management tools & processes.
Strong project management skills including the ability to manage priorities and workflow.
Work with areas across Digital Portfolio to enact policies and process for the area.
We are looking for a driven servant-leader with experience in both Agile practices and traditional project management along with a passion for associate development. The Delivery Services leadership team facilitates and assists with removing barriers and escalating cross-project and cross-team roadblocks impacting the project leaders, scrum masters, and release train engineers.
What you'll do...
Qualifications
What Experience You'll Need…Bachelor’s Degree in a technical or related discipline preferred
Minimum of 6 years of experience directly related to Information Systems technology
A proven track record of successfully implementing software projects using Agile & Waterfall methodologies including 6 years of experience as a Project Manager, Agile Scrum Master or Product Owner managing large, complex projects in a high-tech development environment with multi-function teams.
Solid understanding of software development life cycle models as well as knowledge of Agile, Continuous Delivery and Continuous Integration.
Solid understanding of and demonstrated experience in using agile tools:
Balanced business/technical background
Proven interpersonal skills including mentoring, coaching, collaborating, and team building
Proven analytical, planning, and organizational skills with an ability to manage competing demands
Proven knowledge and understanding of business need with the ability to establish/maintain high level of customer trust and confidence
Excellent oral and written communications skills and experience interacting with both business and technology individuals at all levels, including the executive level
What Could Set You Apart…3 years of people and/or project leadership (or equivalent) responsibilities.
Project Management or Agile Certification.
What Experience You'll Need…
- Agile Project Management tools such as Azure DevOps, JIRA, VersionOne or equivalent
- Microsoft Project, MS Teams, Mural, and all Office Tools
- 100 Best Workplaces for Millennials in 2022, published Fortune July 2022, Great Places to Work® data as of March 2022. Compensation provided for using, not obtaining, the rating.
- Edward Jones was recognized as one of the Best Workplaces for Millennials by Great Places to Work® and Fortune® magazine. The privately held firm ranked No. 2 overall, in its fourth appearance on the list.
- 2022 Fortune Best Workplaces for Women, published September 2022, research by Great Places to Work®, data as of August 2021. Compensation provided for using, not obtaining, the rating.
- Edward Jones has been named to the 2022 Best Workplaces for Women list by Great Places to Work® and Fortune® magazine, ranking No. 45.
- 2022 Fortune's 100 Best Companies to Work For, published April 2022, research by Great Place to Work®, data as of August 2021. Compensation provided for using, not obtaining, the rating.
- For the 23rd time, Edward Jones has earned a spot on the Fortune 100 Best Companies to Work For® ranking by Great Places to Work® and Fortune® magazine. Edward Jones ranked No. 35 on the prestigious 2022 list.
- 2022 Best Places to Work For LGBTQ Equality, Great Place to Work® in partnership with Human Rights Campaign Foundation, published Equity Magazine January 2022, data as of July 2021. Compensation provided for using, not obtaining, the rating.
- Edward Jones scored 100 percent on the Human Rights Campaign Foundation's 2022 Corporate Equality Index (CEI) the nation's foremost benchmarking survey and report measuring corporate policies and practices related to LGBTQ workplace equality. The ranking designated Jones as one of the best places to work for LGBTQ Equality.
Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.
At Edward Jones, we value and respect our associates and their contributions, and we recognize individual efforts through a rewards program that promotes a long-term career, financial security and well-being. [ Link removed ] - Click here to apply to Team Leader - Digital Delivery Services to learn more about our total compensation approach, which in addition to base salary, typically includes benefits, bonuses and profit sharing. The salary range for this role is based on national data and actual pay is based on skills, experience, education, and other relevant factors for a potential new associate:
Salary: $109696 - $186781
Category: Headquarters
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