Ass't Athletic Ticket Office Manager - Ticket Office
Job Posting for Ass't Athletic Ticket Office Manager - Ticket Office at UW Candidate Experience
Assists with managing the operational, financial and personnel functions of the Athletic Ticket Office.
- Sells season, mini plan, group and other ticket products for: Football, Men’s and Women’s Basketball, Volleyball, and Wrestling.
- Calls current and past customers as well as new leads to generate sales.
- Contacts area businesses and individuals via phone, in-person appointments and networking events to sell ticket packages.
- Creates opportunities for new business with existing customers.
- Develops relationships to provide repeat business and excellent customer service.
- Contributes to the Ticket Department’s overall customer service level by assisting in oversight of student and part-time staff.
- Works home events as assigned, performing various ticket sales, service and operational duties.
- Achieves monthly and annual sales goals established by administration.
- Provides weekly call number, prospect, and sales reports.
- Provides expert knowledge of the Cowboy Joe Club and associated donor benefits.
- Maintains accurate customer records in ticketing database.
- Maintains thorough knowledge of and adheres to all applicable University, conference, and NCAA rules and regulations.
- Assists with other duties/projects as assigned/directed.
- Education: Bachelor’s Degree
- Experience: Minimum of one year ticketing or sales experience
- Valid driver's license with a motor vehicle record (MVR) that is compliant with the University Vehicle Use Policy.
DESIRED QUALIFICATIONS:
- Knowledge of intricate computer programs
- Knowledge of Paciolan
- Strong knowledge of Microsoft Office programs
- Cash handling experience and clerical techniques
- Excellent written and oral communication skills
- High attention to detail
- Ability to comprehend instructions and procedures in a fast-paced environment
- Previous customer service experience in a point of sale and outbound phone/customer service environment
- Positive, friendly, and professional demeanor.
- Ability to be creative in generating new ideas and solutions to challenges.
- Maintain a flexible work schedule.
ABOUT LARAMIE:
The University of Wyoming is located in Laramie, a town of 30,000 in the heart of the Rocky Mountain West. The state of Wyoming continues to invest in its university, helping to make it a leader in academics, research and outreach. The university has state-of-the-art facilities in many areas and the community provides the advantages of a major university.
Located in a high mountain valley near the Colorado border, Laramie offers both outstanding recreational opportunities and close proximity to Colorado’s Front Range, a bustling group of metropolitan cities including Denver, Boulder, and Fort Collins. This beautiful mountain landscape offers outdoor enjoyment in all seasons, with over 300 days of sunshine annually. For more information about the region, please visit http://visitlaramie.org/
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Job openings at UW Candidate Experience
Laramie, WY
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