Position Summary:
The Applications Administrator plays a crucial role in an organization by overseeing the implementation and upkeep of applications. They work closely with business users to create reliable solutions that fulfill business needs while reducing the need for end-user support. Additionally, Applications Administrators ensure compliance with corporate governance and IT General Controls (ITGCs) to maintain data security and integrity. To succeed in this role, Applications Administrators must have a comprehensive understanding of implementation best practices, testing procedures, and technical documentation. They should possess strong problem-solving skills and be adept at troubleshooting and resolving application-related issues. Being proactive and able to manage multiple projects with competing priorities and timelines is essential. A successful Applications Administrator is not only knowledgeable but also a thought leader in their field. They actively seek out opportunities for learning and professional growth, staying updated with the latest industry trends and technologies. By continually expanding their expertise, they can contribute valuable insights and recommendations to enhance application management processes within the organization. Overall, the Applications Administrator is responsible for ensuring the smooth operation and optimization of applications, effectively collaborating with stakeholders, and driving innovation and efficiency in application-related practices.
Responsibilities: The Application Administrator has a wide range of responsibilities related to the implementation, maintenance, and support of applications within the organization. Here is an overview of the key responsibilities:
These responsibilities require strong technical skills, problem-solving abilities, and effective communication and collaboration with business users, team members, and technology leadership. The Application Administrator should be proactive, detail-oriented, and capable of managing multiple tasks and priorities concurrently.
Required Skills:
Working Relationships: Applications Administrators regularly interact with the Director of Application Management, members of the Application Management team, and other roles within the IT department. The Applications Administrator will also work closely with business and technology partners to ensure process handoffs.
Minimum Education: Associate's Degree in Computer Science, Information Systems, or Business Related Discipline
Preferred Education: Bachelor's Degree in Computer Science, Information Systems, or Business Related Discipline
Minimum Experience: 1 years of end user support or consulting experience within the application of experience
Preferred Experience: 3 years of end user support or consulting experience
Licenses/Certifications: Microsoft Technology Associate, Infrastructure (ITIL) Foundations
Soft Skills: Strong communication and documentation skills, desire to learn, effective team member
Hours & Conditions: 40 hrs. /week
Driving Requirement: None
Travel: Minimal
Physical: Minimal
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