Position Summary: As a member of the Quality Assurance department, this position will be responsible for monitoring all plant operations and programs related to food safety and quality. The QA technician will conduct audits, perform tests, collect and analyze samples to ensure that Cumberland Farms is continuously compliant with all regulatory, SQF, and company standards. The position's responsibilities include, but are not limited to the following:
Responsibilities:
- Performs organoleptic and analytical testing on raw materials, packaging and finished products to ensure they meet agreed upon specifications.
- Be a resource to production team members on SQF, food safety and quality issues
- Performs in-process testing, such as, ATP, environmental swabbing, and allergen verification.
- Identifies and communicates all quality issues and food safety issues to members of the management team. Partners with operations to solve those issues when appropriate.
- Evaluates and sorts data and issues statistical reports to identify trends and deviations in the manufacturing process
- Assists in the execution of all SQF related programs and activities.
- Partners with operations to identify and solve food safety and quality issues.
- Actively identifies and secures all non-conforming packaging, raw materials, and finished products.
- Maintains and verifies QA records as assigned.
- Assist in the investigation of internal and external customer complaints.
Working Relationships: Strong interpersonal skills, willingness to actively collaborate with both internal and external customers.
Minimum Education: Associates degree in Food Science or related discipline
Preferred Education: Bachelor's of Science degree in Food Science or related discipline
Minimum Experience: 1-2 years of experience in a food manufacturing facility (college level internships count towards experience)
Preferred Experience: 3 years of experience in a food manufacturing facility (college level internships count towards experience)
Licenses/Certifications: N/A
Soft Skills: Effective writing, communication skills required. Experience with Microsoft Office required.
Hours & Conditions: Monday, Wednesday- Saturday. Shift times and days may vary in accordance with operational demand. Must be able to work in refrigerated and frozen temperatures.
Driving Requirement: N/A
Travel: N/A
Physical: N/A
Other: Other / Miscellaneous