Salary Resume Critique Job Openings

Front Desk Agent

Eightfold
Lake Placid, NY Full Time
POSTED ON 5/2/2024

The Lake Placid Lodge is looking for Front Desk Agents to serve as our guests’ first point of contact and manage all aspects of their accommodation. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.


Responsibilities:

• Perform all check-in and check-out tasks

• Manage online and phone reservations

• Register guests collecting necessary information (like contact details and exact dates of their stay)

• Provide information about our hotel, available rooms, rates and amenities

• Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests’ needs


Qualifications:

• Work experience as a Front Desk Agent, Receptionist or similar role

• Must be available to work a flexible schedule including days, nights, weekends and holidays

• Ability to reliably commute to Lake Placid

• Experience with hotel reservations software, like OPERA

• Excellent communication and organizational skills


Benefits:

• Paid Time Off

• Affordable Health, Dental, and Vision Insurance

• 401(k) Retirement Plan

• Free Employee Meals (1 per shift)

• Opportunities for Advancement


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