IMPAC QA Specialist

IMPAC QA Specialist     

Who We Are     

CBORD and Horizon are the world’s leading providers of integrated technology solutions powering housing, access, foodservice, nutrition, eCommerce, and card systems for K-12 and higher education, acute care, senior living, and business campuses. Our success and growth is directly attributed to our DREAMteam. Our culture is built on integrity, respect for our people, and continuous personal development. We maintain an entrepreneurial spirit, where creativity, innovative problem solving, and learning agility drive our day-to-day actions.     

DREAMteam (how we refer to all of us)      

You’re engaged and self-motivated. You think like an entrepreneur, constantly driving improvement and innovation. You act as a change agent. You’re a team player contributing to a collaborative and diverse work environment. We question the status quo and so should you. You are accountable and focused and take smart risks. You’re an extension of our talent acquisition team – always scouting top talent to join our team.      

The IMPAC QA Specialist will assist the IMPAC team with tasks related to ensuring all menu entry, report review, and processing meet established quality standards.     

Salary Range: $18-$20hr  

What You’ll be Doing     

• Maintain relationships with assigned Sysco Operating Company contacts
• Coordinate input and processing of assigned regional and custom menus using both FSS and NetMenu.
• Maintain IMAPC and NetIMPAC orders of assigned Opco’s and facilities
• Perform quality assurance of IMPAC menus and reports assuring they meet all established standards
• Provide feedback to team members with results of quality assurance process with updates required before delivery to client
• Keep current on all established standards including operating company specific menu planning needs and report specifications
• Complete all phases of report generation with assigned operating companies
• Participate in bi-annual QA review of Sysco IMPAC menus
• Responsible for duplication of assigned Operating companies.
• Load and ship menus for assigned customers

What You’ll Bring to the Table     

Education/Experience      

• Associate’s Degree
• Relevant work experience if degree is not held
• Ability to work independently
• Proficiency with computers and Microsoft software including Word and Outlook
• Strong organizational skills with the ability to prioritize effectively
• Excellent attention to detail
• Ability to graciously accept performance feedback
• Ability to work well in a fast-paced team environment
• Ability to adapt to change and learn quickly
• Ability to work well under deadline pressure
• Highly dependable
• Strong communication skills including active listening and questioning
• General food service or nutrition knowledge preferred

What’s Good to Know     

• Any travel? Special requirements to function at workplace etc. O.T. ?
• No travel required
• Overtime may be required during peak times to meet customer demand.
• Bending, lifting and ability to lift 50 pounds, unassisted preferred
• Ability to work independently and team atmosphere

Who You’ll Work With     

Support Techs     

Sysco Operating Companies (OpCo’s)     

IMPAC Registered Dietitians     

NetIMPAC Administrator     

Accounting Specialist     

Why be a part of the DREAMteam      

DREAMperks      

Stay Healthy     

• Eligible team members have access to a robust health insurance plan on their first day of employment
• To encourage, motivate and challenge team members to take an active interest in their health and well-being, the Company provides a Wellness Benefit of $200 for the calendar year
• Access to an Employee Assistance Program

Enjoy Time-Off     

Eligible team members are granted with the following paid time off annually:      

• Vacation: 15 vacation days; pro-rated during the first year
• Holidays: 10 paid holidays each year
• Sick Time: 5 sick days; pro-rated during the first year
• Personal days: 3 personal days; pro-rated during the first year

Plan for the Future     

• Employer paid Life Insurance / AD&D / Short-Term Disability Insurance
• Voluntary Long-Term Disability Insurance / Term Life Insurance / AD&D
• Access to FSA Plans & Commuter Benefit Plans
• 401(k) Savings Plan where the Company matches team member contributions $0.50 for every dollar saved up to 8% of pay
• Access to the Roper Employee Stock Purchase Plan
• Paid Parental Leave Program

Make an Impact      

• DREAMcares (The Company’s outreach initiative to support our extended community)

Eligible employees will have access to 3 paid days off annually to serve at a qualified and approved organization     

*****     

This position will be responsible for the handling of PHI (personal health information) and/or other types of SPI (sensitive personal information) and will be expected to comply with all applicable laws and internal policies with regards to handling of PHI/SPI