Program Supervisor

Job Title: Program Supervisor

Region: San Bernardino County

Salary: $24-$25.96 per hour

Travel: 40-60%

El Sol Neighborhood Educational Center is a nonprofit organization in the Inland Empire devoted to empowering our communities to lead healthy lives & access to health care; safe, affordable housing; opportunities for education; and the leadership skills to eliminate disparities. El Sol NEC’s mission is for community members to reach personal empowerment to move towards self-sufficiency and contribute to their community’s well-being.

Position Description:

Under the direct supervision of the Program Director, the Supervisor I task will include program planning and implementation. The Supervisor is responsible for supervising, coordinating, and supporting the CHWs/Promotores, depending on the project assigned. The ideal person for this position has a desire to serve their community, understand cultural diversity, and know their community needs. The Supervisor will oversee 5 to 8 CHWs/Staff - can vary depending on the program.

Minumum Requirements:

• 1-2 years of related/equivalent experience in a supervisory role with some college; 10-30 units or 2 years of related/equivalent experience in a supervisory role.
• Valid California Driver’s License, Car insurance, and Car registration.
• Bilingual (Spanish/ English; speak and write).
• Pass FBI background check (Custodian of Records for DOJ).

Responsibilities:

• Oversee two or more programs.
• Provide direct supervision, guidance, and mentorship to Community Health Workers (CHW) / Promotores.
• Assist in the recruitment, onboarding, and training of new team members to ensure a cohesive and efficient workforce.
• Conduct regular check-ins, one-on-one meetings, and performance evaluations to support professional growth and development.
• Assist in the planning, coordination, and implementation of community health programs in collaboration with the Supervisor II and management team.
• Support CHW/Promotores in delivering health education, outreach, and advocacy services to target populations.
• Ensure program activities align with organizational goals, objectives, and community needs.
• Cultivate and maintain positive relationships with community stakeholders, local organizations, and healthcare partners.
• Collaborate with external partners to facilitate referrals, access to resources, and support services for community members.
• Represent El Sol NEC at community events, meetings, and health fairs to promote awareness and engagement.
• Assist in the collection, entry, and maintenance of program data and participant records.
• Ensure accurate and timely completion of documentation, reports, and outcome measures.
• Collaborate with the data management team to analyze trends, evaluate program effectiveness, and identify areas for improvement.
• Support adherence to regulatory standards, organizational policies, and best practices in community health.
• Address any issues or challenges that may arise, implementing corrective actions as needed.
• Review and approve the Team Leaders or CHWs/Promotores TSheets, mileage, calendars, and backup documentation according to the agency and program policies.
• Complete and review yearly staff performance evaluations.
• Supervise data entry and office assistant.
• Supervise the CBO’s contracts, invoices, and documentation.
• Prepare reports for the funders.
• Performs other duties as assigned.

Qualifications:

• Willing to drive within the surrounding work area.
• Proven ability to multitask, prioritize tasks, and manage time effectively.
• Attention to detail and accuracy in data entry and document management.
• Capable of working/ understanding the needs of a multicultural environment.
• Strong work ethics, maintaining a professional appearance, and exercising discretion with sensitive information.
• Ability to work in a fast-paced environment, handle interruptions, and adapt to changing priorities.
• Ability to perform tasks related to physical activity to include sitting, standing, for long periods of time, caring, bending, moving, and lifting up to 50 lbs.
• Understand the community served and to be connected to the community.

Application Process:

If you would like to apply to this role, please email your resume to:

jeremynoblejas@elsolnec.org

and

lourdeslopez@elsolnec.org

Job Type: Full-time

Pay: $24.00 - $25.96 per hour

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

License/Certification:

• Driver's License and car insurance (Required)

Work Location: In person