Do you like to solve puzzles? Do you like to play chess? Dispatching for us is like playing a giant real life chess game! We are in need of a dispatcher in the Baltimore/DC area. A successful candidate must possess a strong desire to help others with a “how can I?” attitude.

We are a fast-paced commercial kitchen equipment repair company. Dispatcher will facilitate the smooth scheduling and dispatching of requests for service/repair of commercial food equipment.  Knowledge of Baltimore/DC metro area a must.  Must have strong customer service, organizational and computer skills. Office hours are m-f 8am-4:30pm.   We offer competitive salary, excellent benefits, medical insurance starts 1^st of the month after hire. 

EMR is an equal opportunity employer and does not discriminate in its selection and employment practices on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, genetic information, age, membership in an employee organization, or other non-merit factors.

Position Benefits:

• Excellent salary & benefits-potential to make over six figures/year, paid vacation, 401K (discretionary company match).
• Trustmark Insurance (Cigna network)—3 P.P.O. plans offered.  

            PPO H.S.A plan (high deductible, lower premium)

            Mid. PPO plan (lower deductible, mid range premium)

            High PPO plan (higher premium, co-pay only/no deductible)

• 4 coverage levels for insurance: Employee, Employee Spouse, Employee Children, and Family coverage. 
• Prescription plan included in the medical insurance.
• Two Dental Plans-separate premium from the medical insurance. 
• Vision Insurance.
• Identity theft protection & legal advice through ID Shield.
• Short Term Disability Insurance –EMR pays 100%.
• Option to purchase Long Term Disability Insurance. 
• Term Life Insurance –$15k Company paid, with the option to buy additional coverage.
• All Insurance coverage begins the first of the month after hire date.
• 401K—immediate auto enroll at 3% in addition to discretionary company match. 
• 100% Tuition Reimbursement- eligibility begins after 1 year of employment & classes must be at least 50% job related material.
• Opportunity for additional income: Monthly & annual profit sharing bonus, referral bonus for hard-to-fill positions.
• Ongoing training provided.

Paid Leave:

• 17 days PTO accrual per year – 1^st year is prorated.
• 3 days paid Jury Duty.
• 3 days Funeral leave.  
• 8 holidays & 2 floating holidays per year.  Double time earned for working a holiday.
• Paid Wellness day (paid day off to attend annual wellness physical)