What are the responsibilities and job description for the Returns Clerk position at Electrolux?
A REGULAR DAY AT WORK (Essential Duties):
For us going to work every day has an even greater purpose than putting the latest product or technology on the market. It’s about improving the everyday lives of millions. By being sustainable and open to new ideas we can push the boundaries of cooking, cleaning, and wellbeing at home. But to keep doing so, we need more people who want to innovate and re-imagine what life at home can be.
The Warehouse Clerk is a critical role and is required to ensure the accurate and on-time receipt of inbound loads and outbound customer shipments. Responsibilities for this role include collaborating with all departments within the facility, the Electrolux RDC Advocate Team, Electrolux Sourced Deployment Team, International Transportation Team and Ryder Load Planners. This position requires close communication with the operations team to ensure compliance with quality standards, procedures, policies, deadlines, etc., and helps in resolving any issues.
KEY RESPONSIBILITIES:
- Responsible for monitoring merchandise received and shipped from facility, i.e., shortages as well as overages.
- Responsible for logging inbound and outbound discrepancies, such as wrong product, incorrect quantity and damages.
- Prepare routine reports and file shipping receiving documents to help coordinate damaged and defective products and make sure that it is accounted and handled properly.
- Effectively communicate with Front Office clerk when needing to order office supplies and limits access to receiving/loading dock by unauthorized individuals.
- Work in tandem with various departments and maintain flexible attitude supporting all the work that helps achieving organizational goals.
- Understanding the inventory layout within the facility, effective communication with inbound/outbound clamp operators and carriers for pick-up and drop-off schedules.
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Responsible for the effective use of WMS for the generating and creating of shipping/receiving documents such as pick-lists, put away lists, load sheets and outbound BOLs.
WHO YOU ARE:
- Ours is a dynamic, fast-paced environment that asks for flexibility and agility.
- You can balance commercial considerations without compromising on quality, evaluating the data to inform decision-making and continuous improvement.
- You build trust, good working relationships and communicate effectively with your colleagues and across functions.
- You see challenge as opportunity.
- You are driven to succeed and focused on leading your team to achieve.
- You can work autonomously but will never be on your own, working proactively to identify the opportunities and implement the plan.
EDUCATION & EXPERIENCE (Minimum Qualifications):
High School diploma required; College degree preferred
3-5 years’ experience of Shipping / Receiving Office Clerk responsibilities
Understanding of SAP and operational experience is preferred
Experience working with variety of WMS Excellent written and verbal communication skills required
Knowledge of ERP/MRP, Warehouse management systems, SAP, etc.
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PHYSICAL DEMANDS (update as required for the position)
While performing the duties of this job, the employee is regularly required to use hands to operate computer keyboard and telephone. The employee frequently is required to drive, walk and sit. The employee is occasionally required to stand. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
